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Financial Counselor

3 months ago

Greenville, United States Piedmont Reproductive Endocrinology Group Full time
Job DescriptionJob Description

Would you like to be a part of one of the fastest-growing fertility practices in the Southeast?

Piedmont Reproductive Endocrinology Group (PREG) - Greenville has an immediate opening for a financial counselor passionate about helping others in our Greenville, SC office. If you want to be a part of a dynamic team that helps to create families - we want you to join us

PREG offers a very competitive salary as well as great benefits including:

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Paid Time Off
  • 401K and Profit Sharing Plans
  • STD, LTD, and Life Insurance along with many other benefits
  • This role entails collaborating within a team to assist patients in optimizing their insurance coverage and exploring financial avenues for various treatments. Ideal candidates possess previous experience in insurance, billing, and scheduling, possess a friendly demeanor, and excel at multitasking. Additionally, occasional check-in and check-out desk coverage is necessary, involving tasks such as patient greeting, appointment scheduling, and handling incoming calls. Enthusiasm and a sincere concern for individuals are essential attributes. Our objective is to consistently deliver exceptional experiences and top-notch customer service to patients during every visit.

Responsibilities:

  • Performing financial consultations with patients to maximize fertility benefits and explain various treatment options.
  • Answering phones and responding to email inquiries
  • Meeting with patients to explain their insurance coverage and financial responsibility for the recommended family-building options
  • Patient scheduling
  • Checking in and checking out Patients
  • Greeting patients
  • Customer service skills
  • Helping patients navigate through the fertility process and visits
  • Insurance Authorizations for all procedures

Personality Traits:

  • Positive attitude
  • Commitment to GREAT Customer service
  • Compassionate
  • Same personality day in and day out, even on challenging days
  • Detail oriented

Preferred skills:

  • Computer proficiency
  • Prior medical office billing and insurance required
  • Can handle a fast-paced work atmosphere
  • Experience in verifying insurance benefits, patient accounts, and financial consultations.

Other:

  • Pay based on experience

Job Type:

  • Full-time, including rotational holidays and weekends required.
  • Required language:
  • English
  • Bilingual in Spanish is a plus but, not required.