Shift Lead Crumbl Cookies

4 months ago

Massapequa, United States Crumbl Cookies Massapequa Full time
Job DescriptionJob DescriptionShift Lead

Are you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that cant be found anywhere else. With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience.

Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Shift Leads who want to grow with us

As a Shift Leader you will oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Requirements
  • Genuinely Nice
  • A fast, friendly attitude and work ethic
  • Business savvy (Labor, Cost of Goods, P&L.)
  • Food and Facilities Safety Compliance
  • Previous leadership experience working in quick service restaurants
  • Ability to multitask and communicate effectively
  • Passion for food service industry
  • High school diploma/GED
  • Excellent communication and interpersonal skills
  • Strong leadership and organizational skills
  • Confident problem-solver
  • Team player

Responsibilities
  • As Shift Leader, you will play a very important role in operating the store daily
  • You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high quality cookies; keep crew working at a fast pass; ensure bakers are well trained and provide great customer service
  • Shift Leaders spend the majority of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time
  • The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager
  • Ultimately, a top shift leader should be able to ensure smooth and efficient workflows
  • Supervising employees, assigning duties, and creating a shift schedule
  • Monitoring team performance and ensuring duties are performed efficiently
  • Reporting any issues that arise during the shift to management
  • Managing employee requests and transgressions
  • Ensuring compliance with company policies, health, and safety standards
  • Coaching team members and training new staff
  • Opening and closing registers, accounting for the daily intake, and preparing cash deposits
  • Handling customer issues and employee disputes

Anticipated Hours
  • Days: Monday through Saturday
  • Weekly hours: up to 40
  • Shifts to potentially be available (for): Morning, day, and night

Pay
  • $17-$20 (includes hourly salary + tip)


Benefits
  • Employee Discount
  • Off Every Sunday
  • Flexible schedule
  • Early close on certain holidays
  • Regular performance collaboration and career growth opportunities


Experience
  • At least 1 year in restaurant/food industry management (Preferred)

Certifications
  • Valid Driver's License (Required)
  • ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification)

Physical Requirements
  • Ability to lift packages between 10-55 lbs
  • Ability to be on your feet for the entire shift
  • Climb a ladder

Corporate Uniform
  • Crumbl shirts and hat (required to be worn at each shift) will be provided
  • Black pants
  • Black sneakers
  • No jewelry

Software (knowledge preferred but not required, will train)
  • Proprietary software (Crumbl platform)
  • Apple products (Apple TV, iPads)
  • When I Work
  • Slack

Specific Job Responsibilities
  • Taking ownership of all operational aspects
  • Training all roles including bakers, shift leads, and delivery drivers
  • Knowing your team well enough to identify the employees who may want further training to advance to the next level/role
  • Maintaining set standards such as cleanliness and quality control
  • Creating work schedules and addressing any schedule gaps
  • Tracking sales and calculating healthy labor cost
  • Sharing and enforcing state and corporate policies and rules
  • Addressing and documenting any employee disputes and infractions
  • Interacting with customers and resolving any service issues
  • Stepping into various roles when the store needs help such as baker, delivery, restocking

  • Baker Crumbl Cookies

    1 day ago

    Massapequa, New York, United States Crumbl Cookies Massapequa Full time

    Job Title: Baker Crumbl CookiesAbout UsCrumbl Cookies Massapequa is a rapidly growing cookie franchise that offers a unique gourmet dessert experience. We are seeking a talented Baker to join our team and contribute to our success.Job DescriptionKey ResponsibilitiesAssist in crafting cookies at every stage of productionRead and understand Crumbl recipes for...

  • Baker - Evening Shift Crumbl Cookies

    2 days ago

    Massapequa, New York, United States Crumbl Cookies Massapequa Full time

    Job OverviewCrumbl Cookies Massapequa is seeking a skilled Baker to join our team. As a Baker, you will be responsible for crafting cookies at every stage, from preparing dough to boxing customer orders.ResponsibilitiesPrepare cookie dough, frosting, toppings, and glazes according to Crumbl recipesPortion and pan cookies for bakingDress cookies with weekly...

  • Baker - Morning Crumbl Cookies

    4 weeks ago

    Massapequa, United States Crumbl Cookies Massapequa Full time $16 - $18

    Job DescriptionJob DescriptionMorning Baker - hours will be between morning to early afternomn. Are you self motivated and looking for more than just a paycheck? If that’s you keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds...

  • Baker - Morning Crumbl Cookies

    2 months ago

    Massapequa, United States Crumbl Cookies Massapequa Full time

    Job DescriptionJob DescriptionMorning Baker - hours will be between morning to early afternomn. Are you self motivated and looking for more than just a paycheck? If that’s you keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds...

  • Store Manager

    4 weeks ago

    Massapequa, New York, United States Crumbl Cookies Massapequa Full time

    Store Manager - Crumbl CookiesAre you driven and seeking more than just a salary? If so, continue reading. This role transcends traditional bakery or retail positions. At Crumbl Cookies, we are creating an environment that enhances the experience for both customers and team members while fostering a business-oriented managerial perspective. Crumbl offers a...

  • General Manager Crumbl Cookies

    2 months ago

    Massapequa, United States Crumbl Cookies Massapequa Full time

    Job DescriptionJob DescriptionGeneral Manager - Crumbl Cookies Are you self motivated and looking for more than just a paycheck? If that’s you keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing...

  • General Manager Crumbl Cookies

    4 months ago

    Massapequa, United States Crumbl Cookies Massapequa Full time

    Job DescriptionJob DescriptionGeneral Manager - Crumbl CookiesAre you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own...

  • General Manager Crumbl Cookies

    2 days ago

    Massapequa, United States Crumbl Cookies Massapequa Full time

    Job DescriptionJob DescriptionGeneral Manager - Crumbl CookiesAre you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own...

  • General Manager Crumbl Cookies

    3 weeks ago

    Massapequa, United States Crumbl Cookies Massapequa Full time

    General Manager - Crumbl CookiesAre you self-motivated and looking for more than just a paycheck? If that’s you, keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business-oriented...

  • General Manager Crumbl Cookies

    3 weeks ago

    Massapequa, United States Crumbl Cookies Massapequa Full time

    General Manager - Crumbl CookiesAre you self-motivated and looking for more than just a paycheck? If that’s you, keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business-oriented...

  • Assistant General Manager Crumbl Cookies

    2 days ago

    Massapequa, United States Crumbl Cookies Massapequa Full time

    Job DescriptionJob DescriptionAssistant General Manager - Crumbl CookiesAre you self motivated and looking for more than just a paycheck? If thats you keep reading. Its more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing...

  • Morning Pastry Artisan

    3 weeks ago

    Massapequa, New York, United States Crumbl Cookies Massapequa Full time

    Job OverviewAs a Morning Pastry Artisan, you will be responsible for creating delicious cookies during the early hours of the day. Are you driven and seeking more than just a job? If so, continue reading. At Crumbl Cookies, we are not just a bakery; we are building a community that fosters growth and connection among our customers and team members. With our...

  • General Manager

    3 weeks ago

    Massapequa, New York, United States Crumbl Cookies Massapequa Full time

    Job OverviewCrumbl Cookies Massapequa is seeking a highly motivated and experienced General Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily store operations, managing staff, and ensuring exceptional customer experiences.Key ResponsibilitiesStore Operations: Maintain a...

  • Assistant General Manager Crumbl Cookies

    3 days ago

    Massapequa, New York, United States Crumbl Cookies Massapequa Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant General Manager to join our team at Crumbl Cookies Massapequa. As a key member of our management team, you will be responsible for maintaining a fast and friendly customer experience, ensuring a clean and organized kitchen, and driving sales growth.Key ResponsibilitiesManage daily...

  • General Manager

    3 weeks ago

    Massapequa, New York, United States Crumbl Cookies Massapequa Full time

    Job OverviewCrumbl Cookies Massapequa is seeking a highly motivated and experienced General Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and maintaining a clean and organized kitchen.Key...

  • Store Manager Crumbl Cookies

    3 weeks ago

    Massapequa, New York, United States Crumbl Cookies Massapequa Full time

    Job OverviewCrumbl Cookies Massapequa is seeking a highly motivated and experienced General Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and maintaining a clean and organized kitchen.Key...

  • Morning Baker

    3 days ago

    Massapequa, New York, United States Crumbl Cookies Massapequa Full time

    Morning Baker OpportunityCrumbl Cookies Massapequa is seeking a skilled Morning Baker to join our team. As a Morning Baker, you will be responsible for crafting cookies at every stage, from preparing dough to decorating the final product.Key Responsibilities:Help craft cookies at every stageFollow recipes to prepare dough, frosting, toppings, and...

  • Store Operations Manager

    2 weeks ago

    Massapequa, New York, United States Walgreens Full time

    Job Summary:As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.Key Responsibilities:Engage with customers and patients by providing excellent customer service and...

  • RN Unit Manager

    2 weeks ago

    Massapequa, New York, United States Parkview Care and Rehabilitation Center Full time

    Job Title: RN Unit ManagerJob Description:Salary: $50-$55 per hourParkview Care and Rehabilitation Center, a leading healthcare facility known for its supportive and collaborative culture, is seeking a skilled RN Unit Manager to lead our nursing team.Benefits:Competitive Pay RatesComprehensive Medical, Vision, and Dental Benefits401K Retirement PlanGenerous...

  • Caregiver Opportunities with Addus

    2 weeks ago

    Massapequa, New York, United States Addus Full time

    We're seeking compassionate and dedicated individuals to join our team of caregivers at Addus, a leading home care agency. As a caregiver with us, you'll have the opportunity to make a meaningful difference in the lives of seniors in your community.Our caregivers enjoy a range of benefits, including competitive wages and benefits, daily pay options, job...