CORS (Community Outreach and Recovery Services) Outreach Worker

1 month ago

Rockford, United States Rosecrance Inc. Full time
Job DescriptionJob Description

Our job is hope.

Join a purpose-driven community of champions.

Position Purpose:

The CORS (Community Outreach and Recovery Support) staff work with individuals with opioid use disorder (OUD) and other SUDs (substance use disorders) experiencing homelessness or housing instability and at risk of overdose, medical complications, and incarceration. CORS services are to be delivered by peer support workers (PSWs) or persons with lived experiences (PLEs) within the community. Staff actively engage individuals in the community during street outreach efforts at locations such as encampments, public libraries, shelters, food pantries, day labor sites, and other places where people experiencing homelessness or housing instability may be found.

Job Requirements:

  • GED or high school diploma

Qualifications:

  • Valid driver's license
  • One year of mental health experience preferred, not required
  • Skilled in behavioral management techniques
  • Peer support experience or certification/Person with lived experience

Essential Responsibilities:

  • Provide outreach and engagement services to possible eligible clients.
  • Identify and provide referrals to facilitate person’s linkage to medical and behavioral health services
  • Interact with other providers of homeless services in the community
  • Identify and address gaps in the service provision.
  • Complete all necessary documentation within established timeframes
  • Participate in Quality Improvement as assigned.
  • Participate in all required workshops/seminars and attend all mandated training.
  • Deliver exceptional customer service consistently to every customer.
  • Serve as a role model and demonstrate positive guest relations in representing the agency.

Job Type: Full-time

Pay: Based on education, experience and credentials

Schedule: 8 hour shifts

    • Shift: Monday – Friday 8:30am – 5:00pm
    • Up to two evenings per month will be required for outreach in the community with other partners.

Work Location: Rosecrance Ware Center – Rockford, IL

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

  • Salary based on education, experience, and credentials
  • Medical, dental, and vision insurance with multiple plan options to meet your needs
  • 401(k) plan with employer match and discretionary employer contribution
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance and licensure/certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire
  • Wellness plan with certain facilities offering an on-site gym
  • Daily pay available through financial wellness provider: UKG Wallet

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).

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