Patient Coordinator
2 weeks ago
Garner Orthodontics is looking for our next AMAZING team member We are a fast-paced office that is committed to providing outstanding customer service and quality treatment to all our patients. Garner Orthodontics is a growing and advancing practice that employs friendly, dependable, compassionate people who take their job seriously. We are known for our family-friendly atmosphere and develop great relationships with both our patients and our employees. Our next team member will have a strong work ethic, excellent communication skills, the ability to work well with others, and a passion for providing top-quality service. We look forward to hearing from you
Duties/Responsibilities:
- Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history
- Deliver a distinctive patient experience with every patient both in person and over the phone
- Answer calls, and schedule new and existing patients for orthodontic treatment
- Maintain a clean and welcoming patient waiting area
- Collect patient payments and post them to the patient ledger
- Update necessary documents and scan into patient chart
- Outbound calls to patients for confirming upcoming appointments
- Assist office manager, treatment coordinator, and other teammates as needed with a positive attitude
Requirements
- At least 1 year of experience in a dental front office setting
- Passion for delivering the best customer service experience
- Ability to collaborate and be team-oriented
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