Practice Manager

1 month ago

Rosedale, United States Healthcare For the Homeless Inc Full time
Job DescriptionJob Description

Overview

The Practice Manager administers the daily operations of a multi-specialty, community-based and/or mobile clinic. This role is responsible for developing and maintaining processes that span disciplines, departments and locations to ensure all facets of the assigned clinics are optimized. Under the Senior Director of Practice Operations, the Practice Manager works closely with Senior Medical Director of Community Sites, as well as medical, behavioral health and dental providers, nurses, social workers, paraprofessionals and fellow administrators across the agency to ensure timely client access to care, operational efficiency, quality service and fiscal integrity.

Key Role Responsibilities

  • Work collaboratively to plan, direct, implement and assess practice goals and client care activities. Analyze and improve key quality indicators to prioritize, organize and coordinate strategies to market, grow and develop the practice and enhance client satisfaction. Assess processes, workflows and staffing clinic-wide to assure efficient and client-centric care delivery. Identify, track and report organizational and performance improvement activities.
  • Directly train, supervise and appraise staff, which may include: client service specialists, medical assistants, case managers, community health workers and/or outreach workers. Partner with assigned discipline-specific supervisors for clinical performance management. Set, model, and reinforce clear expectations, monitor outcomes, create a culture of open communication, and help team members solve complex problems through individual supervision.
  • Oversee all practice operations functions including: scheduling, registration, insurance verification, benefits enrollment, encounter coding, referrals and medical records to ensure accuracy, timeliness and adherence to policy and protocols; adjust operations as needed to maintain peak performance. Cultivate and maintain relationships with host site, community partners, clients and other stakeholders. Act as an information resource to connect clients to care and promote agency services. Handle client-related issues, inclusive of complaints, problem solving, de-escalation, special requests or other concerns according to agency policies.
  • Manage facility infrastructure and supplies in partnership with the Directors of Information Technology and Facilities & Security, as well as with host sites. Oversee and coordinate performance maintenance of equipment, as well as medical supply procurement and inventory control.
  • Foster and enforce compliance with applicable agency and host site guidelines, as well as government and regulatory policies and procedures, including OSHA, ADA, CLIA, HIPAA, HRSA, TJC and NCQA. Follow agency procedures to report legal, privacy, safety, risk management or environment of care issues.
  • Monitor, manage and reconcile accounts payable and other fiscal activities, including staff, client and operating expenditures; ensure clinic is meeting budget targets; work with the Senior Directors to course correct when necessary with the goal of maximizing revenue and minimizing costs.
  • Provide and model customer service excellence marked by culturally-competent, client-centered, ethical, respectful, inclusive and professional access for clients, partners and the broader community.

Key Agency Responsibilities

In addition to role responsibilities, each staff member of Health Care for the Homeless has the following responsibilities as a part of their employment:

  • Models and reinforces the Health Care for the Homeless core values of dignity, authenticity, hope, justice, passion and balance
  • Actively participates in performance improvement activities and actively participates in advocacy activities that support the mission
  • Performs other duties on an as-needed basis
  • Protects clients’ personal health information by maintaining compliance with HIPAA and other relevant health care related IT security regulations

Knowledge, Experience and Skills

Formal Education and Training

  • Bachelor’s Degree required; an Associate Degree with years of relevant work experience may be substituted
  • CPR BLS required
  • Certified Practice Manager professional preferred

Experience


  • Five years in a FQHC, ambulatory care or hospital setting with prior practice management experience required; experience in a multi-disciplinary clinical setting preferred
  • Two years of supervising staff
  • Understanding of ambulatory practice management, physician office and/or clinical operations
  • Knowledge of third party

  • Practice Manager

    2 weeks ago

    Rosedale, United States Health Care Full time

    Job Description Job Description Overview The Practice Manager administers the daily operations of a multi-specialty, community-based and/or mobile clinic. This role is responsible for developing and maintaining processes that span disciplines, departments and locations to ensure all facets of the assigned clinics are optimized. Under the Senior Director of...

  • Practice Manager

    3 weeks ago

    Rosedale, United States Health Care Service Corporation Full time

    Overview The Practice Manager administers the daily operations of a multi-specialty, community-based and/or mobile clinic. This role is responsible for developing and maintaining processes that span disciplines, departments and locations to ensure all facets of the assigned clinics are optimized. Under the Senior Director of Practice Operations, the Practice...

  • Physician - Family Practice (BMS at Rosedale)

    1 month ago

    Rosedale, United States BALTIMORE MEDICAL SYSTEM, INC. Full time

    DescriptionIf you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our physicians and advanced practice providers are dedicated to delivering something different-healthcare with dignity-a model of...

  • Physician - Family Practice (BMS at Rosedale)

    4 weeks ago

    Rosedale, United States Baltimore Medical System Full time

    Description If you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our physicians and advanced practice providers are dedicated to delivering something different-healthcare with dignity-a model of...

  • Physician - Family Practice (BMS at Rosedale)

    1 month ago

    Rosedale, United States BALTIMORE MEDICAL SYSTEM, INC. Full time

    DescriptionIf you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our physicians and advanced practice providers are dedicated to delivering something different-healthcare with dignity-a model of...

  • Physician - Family Practice (BMS at Rosedale)

    5 days ago

    Rosedale, United States Baltimore Medical System Full time

    Description If you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our physicians and advanced practice providers are dedicated to delivering something different-healthcare with dignity-a model of...

  • Physician - Family Practice (BMS at Rosedale)

    5 days ago

    Rosedale, United States BALTIMORE MEDICAL SYSTEM, INC. Full time

    DescriptionIf you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our physicians and advanced practice providers are dedicated to delivering something different-healthcare with dignity-a model of...

  • Physician - Family Practice (BMS at Rosedale)

    5 days ago

    Rosedale, United States BALTIMORE MEDICAL SYSTEM, INC. Full time

    DescriptionIf you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our physicians and advanced practice providers are dedicated to delivering something different-healthcare with dignity-a model of...

  • Purchase Manager

    1 month ago

    Rosedale, United States Accede Solutions Inc. Full time

    Onsite-Travel Responsible for the daily operations of the Purchasing function which encompasses system wide procurement of supplies, services and equipment. Manages and provides leadership to the Purchasing Agents and is responsible for the efficient processing of supply and service orders with an emphasis on contract compliance, order placement, pricing...

  • Purchase Manager

    2 months ago

    Rosedale, United States Accede Solutions Inc. Full time

    Onsite-Travel Responsible for the daily operations of the Purchasing function which encompasses system wide procurement of supplies, services and equipment. Manages and provides leadership to the Purchasing Agents and is responsible for the efficient processing of supply and service orders with an emphasis on contract compliance, order placement, pricing...

  • Case Manager

    2 weeks ago

    Rosedale, United States Community Assistance Network Full time

    Under the close supervision of a Licensed Certified Social Worker, the Case Manager provides direct professional social work services and case management to homeless populations such as children, seniors, substance abusers, and physically or mentally ill individuals. This position will take place at the Eastside Family Shelter in Rosedale, MD. The Case...

  • Case Manager

    5 days ago

    Rosedale, United States Community Assistance Network Full time

    Under the close supervision of a Licensed Certified Social Worker, the Case Manager provides direct professional social work services and case management to homeless populations such as children, seniors, substance abusers, and physically or mentally ill individuals. This position will take place at the Eastside Family Shelter in Rosedale, MD. The Case...

  • Case Manager

    2 weeks ago

    Rosedale, United States Community Assistance Network Full time

    Under the close supervision of a Licensed Certified Social Worker, the Case Manager provides direct professional social work services and case management to homeless populations such as children, seniors, substance abusers, and physically or mentally ill individuals. This position will take place at the Eastside Family Shelter in Rosedale, MD. The Case...

  • Case Manager

    2 weeks ago

    Rosedale, United States Community Assistance Network Full time

    Under the close supervision of a Licensed Certified Social Worker, the Case Manager provides direct professional social work services and case management to homeless populations such as children, seniors, substance abusers, and physically or mentally ill individuals. This position will take place at the Eastside Family Shelter in Rosedale, MD. The Case...

  • Case Manager

    2 weeks ago

    Rosedale, United States Community Assistance Network Full time

    Under the close supervision of a Licensed Certified Social Worker, the Case Manager provides direct professional social work services and case management to homeless populations such as children, seniors, substance abusers, and physically or mentally ill individuals. This position will take place at the Eastside Family Shelter in Rosedale, MD. The Case...

  • Case Manager

    3 days ago

    Rosedale, United States Community Assistance Network Full time

    Under the close supervision of a Licensed Certified Social Worker, the Case Manager provides direct professional social work services and case management to homeless populations such as children, seniors, substance abusers, and physically or mentally ill individuals. This position will take place at the Eastside Family Shelter in Rosedale, MD. The Case...

  • Case Manager

    5 days ago

    Rosedale, United States Community Assistance Network Full time

    Under the close supervision of a Licensed Certified Social Worker, the Case Manager provides direct professional social work services and case management to homeless populations such as children, seniors, substance abusers, and physically or mentally ill individuals. This position will take place at the Eastside Family Shelter in Rosedale, MD. The Case...

  • Produce Manager

    2 months ago

    Rosedale, United States ASG Full time

    Job DescriptionJob DescriptionProduce ManagerType: Full-time Location: Rosedale, NY & Brooklyn, NY We are seeking a Produce Manager to join our team to oversee the Produce Department Operations at two of our supermarkets located in Rosedale, NY and in Brooklyn, NY. The Produce Manager will play a critical role in our business, responsible for managing...

  • Produce Manager

    4 days ago

    Rosedale, United States ASG Full time

    Job DescriptionJob DescriptionProduce ManagerType: Full-time Location: Rosedale, NY & Brooklyn, NY We are seeking a Produce Manager to join our team to oversee the Produce Department Operations at two of our supermarkets located in Rosedale, NY and in Brooklyn, NY. The Produce Manager will play a critical role in our business, responsible for managing...

  • Case Manager

    2 weeks ago

    Rosedale, United States Community Assistance Network Full time

    Job DescriptionJob DescriptionUnder the close supervision of a Licensed Certified Social Worker, the Case Manager provides direct professional social work services and case management to homeless populations such as children, seniors, substance abusers, and physically or mentally ill individuals. This position will take place at the Eastside Family Shelter...