Bilingual Call Center Representative

2 weeks ago

Kinston, United States Kinston Community Health Center Full time
Job DescriptionJob Description

Spanish Call Center Representative

**Job Summary:**
We are seeking a Bilingual Call Center Representative to join our team. The ideal candidate will be fluent in both English and another Spanish, possess excellent communication skills, and be able to handle a high volume of inbound calls in a professional manner.

**Responsibilities:**
1. Answering incoming calls from customers and assisting with inquiries or issues.
2. Making outbound calls to follow up on customer requests or to conduct surveys.
3. Providing information to callers about products, services, and company policies.
4. Documenting all call information according to standard operating procedures.
5. Resolving customer complaints or directing them to the appropriate department for resolution.

**Qualifications:**

1. High school diploma or equivalent.

2. Fluency in English and Spanish.

3. Proven experience in a customer service or call center role is preferred.

4. Experience in a dental setting is preferred.

5. Excellent communication skills, both verbal and written.

6. Strong problem-solving abilities and the ability to handle challenging customers.

7. Proficiency in basic computer applications.


**Additional Requirements:**
- Flexibility to work 9am - 6pm
- Ability to work efficiently in a fast-paced environment.
- Strong attention to detail and organizational skills.

  • Full Time Family Medicine Physician

    Found in: beBee jobs US - 18 hours ago

    Kinston, North Carolina, United States Morris Heights Health Center Full time

    Kinston Community Health Center, Inc. - Full TimeHours:Flexible SchedulingEmployedMD/DONew GraduatesAverage Patients seen: 18Call Schedule: No CallLoan RepaymentSign-On Bonus: $10000Compensation: Starts at $200K | Negotiable Depending on Experience and QualificationsBenefits: - 80% Medical Coverage Paid - 50% Dental Coverage Paid - Vision - 100% Short-Term...

  • Eligibility Specialist

    6 days ago

    Kinston, United States UNC Health Care Full time

    Job Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Summary:The Eligibility Specialist obtains detailed personal, financial and asset information to determine if patient qualifies for one of...

  • Full Time Obstetrics and Gynecology Physician

    Found in: beBee jobs US - 2 weeks ago

    Kinston, North Carolina, United States Archway Physician Recruitment Full time

    **OBGYN opening in North Carolina**Located in ***Kinston, NC*** - 30m from Greenville, NCFull time, permanentEmployed opportunitySeeking a BC/BE OBGYN to join an OB physician and a certified nurse midwife.EMR = Nexgen Shift details: Mon- Fri. 8a-5pCall Coverage: 1:2; ED call is shared with hospitalist at UNC Lenoir; 2-3 calls per week; 1 every 6th weekend...

  • Full Time Obstetrics and Gynecology Physician

    Found in: beBee S US - 2 weeks ago

    Kinston, United States Archway Physician Recruitment Full time

    **OBGYN opening in North Carolina*** Located in ***Kinston, NC*** - 30m from Greenville, NC* Full time, permanent* Employed opportunity* Seeking a BC/BE OBGYN to join an OB physician and a certified nurse midwife.* EMR = Nexgen * Shift details: Mon- Fri. 8a-5p* Call Coverage: 1:2; ED call is shared with hospitalist at UNC Lenoir; 2-3 calls per week; 1 every...

  • Customer Service Rep

    6 days ago

    Kinston, United States Field Controls Full time

    General Description: Employee works in a direct customer service environment with both outward facing responsibilities to support channel partners (Representative Agencies, Distributors, Contractors, and Homeowners) and inward facing responsibilities to provide internal customer service support to Engineering, Operations, Quality, Finance, Administration,...

  • Hematology/Oncology Physician Opportunity- Western, NC

    Found in: beBee jobs US - 7 days ago

    Kinston, North Carolina, United States UNC Health Full time

    DescriptionHematology & Medical Oncology Opportunity- Western, NCCaldwell UNC Health is the choice for health care in Caldwell County. The Emergency Department sees approximately 30,000 + visits a year. Caldwell Physician Network provides the majority of primary care and select specialty care to our market from eleven separate medical park locations...

  • MD/DO Outpatient Neurology

    Found in: beBee jobs US - 3 days ago

    Kinston, North Carolina, United States UNC Health Full time

    DescriptionOutpatient Neurology Opportunity in Western, NCCaldwell UNC Health is the choice for health care in Caldwell County. The Emergency Department sees approximately 30,000 + visits a year. Caldwell Physician Network provides the majority of primary care and select specialty care to our market from eleven separate medical park locations throughout the...

  • Full Time Neurology Physician

    Found in: beBee jobs US - 2 weeks ago

    Kinston, North Carolina, United States Enterprise Medical Recruiting Full time

    Medical Center in eastern North Carolina is expanding and seeking a B/E or B/C neurologist to join its growing neuroscience team in an outpatient position, located 30 miles from Greenville, North Carolina.Opportunity HighlightsStrong referral support from multiple, local primary care practicesMonday - Friday scheduleOutpatient onlySystem-wide EHR - EPICClose...

  • Gastroenterology Physician Opportunity- Caldwell UNC

    Found in: beBee jobs US - 6 days ago

    Kinston, North Carolina, United States UNC Health Full time

    DescriptionGastroenterology Physician Opportunity in Western, NCCaldwell UNC Health is the choice for health care in Caldwell County. The Emergency Department sees approximately 30,000 + visits a year. Caldwell Physician Network provides the majority of primary care and select specialty care to our market from eleven separate medical park locations...