Eligibility Specialist

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
The Eligibility Specialist obtains detailed personal, financial and asset information to determine if patient qualifies for one of the Medicaid/SSI programs. Coordinates and facilitates the Medicaid application for the purpose of attaining reimbursement for services provided by UNC Lenoir Health Care to reduce bad debt and creating better access to care for recipients.

Responsibilities:
Collaborates with patients and families, Department of Social Services, State Agencies, Attorneys, and Government Agencies in a professional manner and following the Standards of Behavior guide by UNC Lenoir Health Care.
Other information:

EDUCATION

• High School graduate or equivalent required.

• Minimum of four (4) years of related experience in a social services or healthcare organization is required.

• None.

• Analytical, Customer Service, Direct Patient/Family Interaction/ Hospital/Healthcare Experience, Interpersonal Skills, Report Preparation, Strong Written and Verbal Communication Skills. Ability to prioritize and multi-task. Bilingual proficiency in English and Spanish is desirable.

• Patient and Family contact either in person or by phone. Subject to varying and unpredictable situations. Subject to many interruptions. Work may be stressful at times due to multiple calls and inquiries. May represent hospital in court proceedings

• Occasionally walking, lifting, carrying, standing. If necessary, traveling to patient's residents or to Department of Social Services. Required to view computer monitor for extended periods of time.

Legal Employer: Lenoir Health

Entity: UNC Lenoir Health Care

Organization Unit: Medicaid Eligibility

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: LENOIR MEM

Exempt From Overtime: Exempt: No