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Resource Manager
7 days ago
Roles/Responsibilities:
- Capacity Planning
- Forecasting the supply of available resources and skills for assignment to projects and/or operational roles
- Developing and maintaining a comprehensive resource matrix across the program, including tools, techniques, and credentials.
- Proactively identifying risks in supply (e.g., skill shortages, unplanned absences). Working with program leadership on strategies to close any gaps.
- Demand Planning
- Forecasting the demand for resources and skills for ongoing and future projects and operations roles.
- Partnering with program leadership and project managers to identify staffing needs and design staffing models across projects and the program.
- Proactively identifying risks in resource demand (e.g., emerging requirements, bottlenecks). Working with program leadership on strategies to close any gaps.
- Resource Allocation
- Tracking the ongoing assignment of specific resources or skillsets to projects and/or operational roles, including integration of resource allocations within integrated program schedule.
- Tracking and reporting resource usage and escalating resource collisions and needs to program leadership and hiring managers, and leading the identification of alternative resources.
- Identifying and working with program leadership and project managers to resolve resource allocation conflicts.
- Proactively planning for the reallocation of resources to balance supply and demand. Resource Management & Reporting
- Tracking and monitoring resource supply and demand to support the achievement of program priorities and outcomes.
- Formally reporting resource management plans, risks, and issues.
- Identifying and leading the implementation of tools to support effective resource management.
- Developing and implementing resource management best practices to improve efficiency and effectiveness.
- Resource Planning
- Forecasting resource acquisition/assignment to projects and/or operations
- Participating in the hiring and procurement processes to identify and secure talent for current and upcoming projects.
Mandatory Skills:
- Bachelor's degree in information technology, public administration, business administration or related field.
- Certifications in information technology and project management disciplines.
- Experience with large program and project implementations.
- Experience with enterprise resource planning and forecasting methodologies, and collaborative resource modeling in a multi-project ecosystem.
- Expertise in resource management approaches such as resource estimation, prioritization, utilization, and leveling, as well as acquisition, evaluation, and retention.
- Proficiency in resource modeling and collaborative resource management in a multi-project ecosystem.
- Experience with resource management tools and software is highly desirable.
- Knowledge of state program management processes and regulations.
- Experience with Azure DevOps and Microsoft Project.
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