Resource Manager

7 days ago


Olympia, United States California Creative Solutions Inc. Full time
Job DescriptionJob Description

Roles/Responsibilities:

  1. Capacity Planning
    • Forecasting the supply of available resources and skills for assignment to projects and/or operational roles
    • Developing and maintaining a comprehensive resource matrix across the program, including tools, techniques, and credentials.
    • Proactively identifying risks in supply (e.g., skill shortages, unplanned absences). Working with program leadership on strategies to close any gaps.
  2. Demand Planning
    • Forecasting the demand for resources and skills for ongoing and future projects and operations roles.
    • Partnering with program leadership and project managers to identify staffing needs and design staffing models across projects and the program.
    • Proactively identifying risks in resource demand (e.g., emerging requirements, bottlenecks). Working with program leadership on strategies to close any gaps.
  3. Resource Allocation
    • Tracking the ongoing assignment of specific resources or skillsets to projects and/or operational roles, including integration of resource allocations within integrated program schedule.
    • Tracking and reporting resource usage and escalating resource collisions and needs to program leadership and hiring managers, and leading the identification of alternative resources.
    • Identifying and working with program leadership and project managers to resolve resource allocation conflicts.
  4. Proactively planning for the reallocation of resources to balance supply and demand. Resource Management & Reporting
    • Tracking and monitoring resource supply and demand to support the achievement of program priorities and outcomes.
    • Formally reporting resource management plans, risks, and issues.
    • Identifying and leading the implementation of tools to support effective resource management.
    • Developing and implementing resource management best practices to improve efficiency and effectiveness.
  5. Resource Planning
    • Forecasting resource acquisition/assignment to projects and/or operations
    • Participating in the hiring and procurement processes to identify and secure talent for current and upcoming projects.

Mandatory Skills:

  • Bachelor's degree in information technology, public administration, business administration or related field.
  • Certifications in information technology and project management disciplines.
  • Experience with large program and project implementations.
  • Experience with enterprise resource planning and forecasting methodologies, and collaborative resource modeling in a multi-project ecosystem.
  • Expertise in resource management approaches such as resource estimation, prioritization, utilization, and leveling, as well as acquisition, evaluation, and retention.
  • Proficiency in resource modeling and collaborative resource management in a multi-project ecosystem.
  • Experience with resource management tools and software is highly desirable.
  • Knowledge of state program management processes and regulations.
  • Experience with Azure DevOps and Microsoft Project.


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