Front Desk Associate
1 month ago
- Bonus based on performance
- Employee discounts
- Flexible schedule
Job Description:
- Use database software to prepare instructor schedules and to enter student registration and attendance information accurately, cross-checking all data with paper records.
- Follow up immediately with potential customers by phone and/or email to facilitate student registration and to collect feedback on DSCs program.
- Update customer accounts to reflect the results of monthly payment reports and promotional campaigns, as well as in consideration of managerial needs.
- Complete, file, and safeguard confidential documents.
- Greet every customer, welcoming new parents with program information.
- Exercise tact and diplomacy when handling complaints, referring customers to the appropriate people and resources.
- Respond to customer and public queries (both over the phone and via email) in a timely and professional manner.
- Maintain an awareness of DSCs services, promotions, and policies.
- Adhere to company procedures to ensure the facilitys safeness and cleanliness; perform light facility maintenance tasks.
- Accurately and efficiently complete sales transactions, maintaining proper cash while operating a credit card authorization system at POS registers.
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