Call Center Specialist

3 weeks ago

Lodi, United States Hedy Holmes Staffing Services Full time
Job DescriptionJob DescriptionPosition: Call Center Specialist
Pay Rate: $20.00 - $22.00 /hourly
Location: Lodi, CA
Schedule: Monday - Friday | 9:00am - 6:00pm
Job Description:We are seeking a Call Center Specialists who will be responsible for assisting customers with simple to complex questions regarding their account(s) and for discussing and promoting the Bank’s services by telephone in our Call Center. They perform both efficiently and accurately while also providing exemplary customer service. Call Center Specialists are the “voice” of the Bank to our customers and as such, are expected to consistently present a professional attitude and communicate effectively. Our Call Center Specialists respond to a high volume of inbound telephone calls by providing prompt, exemplary service to internal and external Bank customers as they assist with simple to complex questions regarding their account(s) and look for cross sale opportunities.
Duties and Responsibilities:
  • Answer incoming calls and respond to customer inquiries in a professional and friendly manner
  • Provide information to customers regarding products and services
  • Resolve customer complaints and escalate issues to the appropriate department if needed
  • Maintain accurate records of customer interactions and transactions
  • Ensure customer satisfaction by providing timely and effective solutions
  • Adhere to company policies and procedures at all times

Education: High School or equivalent
Qualifications:
  • Our ideal candidate is a “service champion” with previous experience in retail banking or a call center; one who models exceptional customer relations and implements effective ways to deliver personalized service based on individual customer needs
  • This person is a self-starter who demonstrates effective call center practices and assists customers with Bank or account related questions and provides Online/Mobile Banking and Debit Card support
  • A top-notch, personable communicator who listens for customer cues while processing transactions and proactively resolves problems with finesse
  • Someone with a strong working knowledge of banking institution concepts, federal/state regulations, policies, and procedures
  • An individual devoted to operational excellence, adhering to high ethical standards while maintaining confidentiality
  • Successful completion of a credit check is a condition of employment
  • One year work experience in Customer Service, preferably in a Call Center for a Financial Institution (bank or credit union)
  • Multi-tasker with a desire to go the extra mile to service our customers
  • Superb written and verbal communication skills, with an emphasis on correct English grammar
  • Ability to use a multi-line telephone system and various computer-based applications, including Microsoft Office (Word, Excel, and Outlook); must have the ability to quickly learn and utilize new and updated system applications.

  • Call Center Specialist

    3 weeks ago

    Lodi, United States Hedy Holmes Staffing Full time

    Pay Rate/Salary: $20-$22 Location: Lodi Schedule: Monday - Friday 9am-6pm Job Description: Call Center Specialists are responsible for assisting customers with simple to complex questions regarding their account(s) and for discussing and promoting the Banks services by telephone in our Call Center. They perform both efficiently and accurately while also...

  • Call Center Specialist

    1 week ago

    Lodi, California, United States Hedy Holmes Staffing Full time

    Pay Rate/Salary: $20-$22 Location: Lodi Schedule: Monday - Friday 9am-6pm Job Description: Call Center Specialists are responsible for assisting customers with simple to complex questions regarding their account(s) and for discussing and promoting the Banks services by telephone in our Call Center. They perform both efficiently and accurately while also...

  • Call Center Specialist

    4 weeks ago

    Lodi, United States Hedy Holmes Staffing Services Full time

    Pay Rate/Salary: $20-$22Location: Lodi Schedule: Monday - Friday 9am-6pm Job Description:Call Center Specialists are responsible for assisting customers with simple to complex questions regarding their account(s) and for discussing and promoting the Bank’s services by telephone in our Call Center. They perform both efficiently and accurately while also...

  • Call Center Specialist

    3 weeks ago

    Lodi, United States Hedy Holmes Staffing Services Full time

    Pay Rate/Salary: $20-$22Location: Lodi Schedule: Monday - Friday 9am-6pm Job Description:Call Center Specialists are responsible for assisting customers with simple to complex questions regarding their account(s) and for discussing and promoting the Bank’s services by telephone in our Call Center. They perform both efficiently and accurately while also...

  • Call Center Specialist

    7 days ago

    Lodi, United States Hedy Holmes Staffing Services Full time

    Job DescriptionJob DescriptionPosition: Call Center SpecialistPay Rate: $20.00 - $22.00 /hourlyLocation: Lodi, CASchedule: Monday - Friday | 9:00am - 6:00pmJob Description:We are seeking a Call Center Specialists who will be responsible for assisting customers with simple to complex questions regarding their account(s) and for discussing and promoting the...

  • Call Center Specialist Ii

    2 weeks ago

    Lodi, United States Farmers & Merchants Bank of Central California Full time

    **Call Center Specialist II** **Department**: Central Operations/Call Center **Location**: Lodi **Salary**: $20.00 - $22.00 (Commensurate with experience and qualifications) **Supervises Others**: No **Employment Status**: Full-Time (40hrs) Hourly, Non-Exempt - Benefited - Mon - Fri - 9:00am - 6:00pm F&M Bank’s Call Center Specialists are responsible...

  • Accounts Receivable Specialist

    4 weeks ago

    Lodi, United States The Foodware Group Full time

    **About Us**: Welcome to Winco and GET (Divisions of The Foodware Group), where innovation meets excellence! We proudly stand as the foremost end-to-end provider of supplies to the dynamic food service industry. Committed to delivering unparalleled value, our team is dedicated to providing top-tier solutions marked by uncompromised quality and exceptional...

  • Billing Specialist

    2 weeks ago

    Lodi, United States Dove Healthcare Full time

    **Dove Healthcare - Lodi | 1700 Clark Street, Lodi, WI 53555** **Schedule Details**: - full-time, days **_ Confidently step into a new era with Dove Healthcare!_** Your career opportunities are endless with Dove Healthcare's 18 locations proudly located in the Wisconsin communities of Barron, Bloomer, Chippewa Falls, Eau Claire, Fennimore, Lodi, Osseo,...

  • IT Support Specialist

    3 weeks ago

    Lodi, United States Clark Pest Control Full time

    Responsibilities We are seeking an ambitious and energetic IT Support Specialist to support our teams in the field. The Pest Control industry is not exactly what it may seem. Pest Control is more of a maintenance program to ensure that our customers don’t suffer from reoccurring pest activity. Like electricians or HVAC technicians, our ultimate...

  • Registration Specialist

    3 weeks ago

    Lodi, United States Sauk Prairie Healthcare Full time

    **POSITION SPECIFICS** **Title**:Registration Specialist - Lodi Clinic **FTE**:1.0 FTE (40 hours/week) **Schedule**:Monday, Wednesday, Friday - 8:15 am - 4:45pm and Tuesday, Thursday - 8:30am - 5:00pm **Holiday Rotation**:None **Weekend Rotation**:None **On Call Requirements**:None *** Performs a variety of receptionist duties to keep the front...

  • Treasury Management Specialist III

    3 weeks ago

    Lodi, United States Hedy Holmes Staffing Services Full time

    Job DescriptionJob DescriptionPosition: Treasury Management Specialist IIIPay Rate: $26.93 - $33.66 /hourlyLocation: Lodi, CASchedule: Monday - Friday | 8:00am - 5:00amJob Description:The individual in this position is responsible for the efficient set-up, implementation, training & maintenance of customer relationships as well as providing exemplary...

  • Registration Specialist

    2 weeks ago

    Lodi, United States Sauk Prairie Healthcare Full time

    DescriptionPOSITION SPECIFICSTitle: Registration Specialist - Lodi Clinic FTE: 1.0 FTE (40 hours/week) Schedule: Monday, Wednesday, Friday - 8:15 am - 4:45pm and Tuesday, Thursday - 8:30am - 5:00pm Holiday Rotation: None Weekend Rotation: None On Call Requirements: None POSITION SUMMARY Performs a variety of receptionist duties to keep the front office and...

  • Registration Specialist

    2 weeks ago

    Lodi, United States Sauk Prairie Healthcare Full time

    DescriptionPOSITION SPECIFICSTitle: Registration Specialist - Lodi Clinic FTE: 1.0 FTE (40 hours/week) Schedule: Monday, Wednesday, Friday - 8:15 am - 4:45pm and Tuesday, Thursday - 8:30am - 5:00pm Holiday Rotation: None Weekend Rotation: None On Call Requirements: None POSITION SUMMARY Performs a variety of receptionist duties to keep the front office and...

  • Radiologist Needed for Locum Tenens Coverage at Medical Center in Lodi, California

    3 weeks ago

    Lodi, United States LocumTenens.com Full time

    Start Date: ASAPA medical center is seeking a Radiologist for locum tenens coverage.Lodi, California is known as the Winegrape Capital of the World! While on assignment, visit Jeremy Wine Company, Oak Ridge Winery, or St. Amant Winery!Position working three days per week, from 8 AM to 5 PM.Dates Needed:  July 2024 - January 2025Case Load/PPD:  60 studies...

  • Radiologist Needed for Locum Tenens Coverage at Medical Center in Lodi, California

    1 week ago

    Lodi, California, United States LocumTenens Full time

    Start Date:ASAPA medical center is seeking a Radiologist for locum tenens coverage.Lodi, California is known as the Winegrape Capital of the World While on assignment, visit Jeremy Wine Company, Oak Ridge Winery, or St. Amant WineryPosition working three days per week, from 8 AM to 5 PM.Dates Needed: July January 2025Case Load/PPD:60 studies per dayShift...

  • Radiologist Needed for Locum Tenens Coverage at Medical Center in Lodi, California

    3 weeks ago

    Lodi, California, United States LocumTenens Full time

    Start Date:ASAPA medical center is seeking a Radiologist for locum tenens coverage.Lodi, California is known as the Winegrape Capital of the World While on assignment, visit Jeremy Wine Company, Oak Ridge Winery, or St. Amant WineryPosition working three days per week, from 8 AM to 5 PM.Dates Needed: July January 2025Case Load/PPD:60 studies per dayShift...

  • Physician (MD/DO) - Obstetrics and Gynecology in Lodi, CA - Excellent Benefits 2024-06-13

    2 weeks ago

    Lodi, United States LocumJobsOnline Full time

    LocumJobsOnline is working with The Inline Group to find a qualified Obstetrics and Gynecology MD in Lodi, California, 95242!About The PositionCommunity Medical Centers - Full TimeHours:8 hrs/day, 5 days/week OR 10 hrs/day, 4 days/weekEmployedAverage Patients seen: 18-22Call Schedule: Telephonic, 1 week after hours, very light duty; every 8-12 weeksLoan...

  • Physician (MD/DO) - Internal Medicine in Lodi, CA - Excellent Benefits 2024-06-12

    2 weeks ago

    Lodi, United States LocumJobsOnline Full time

    LocumJobsOnline is working with The Inline Group to find a qualified Internal Medicine MD in Lodi, California, 95242!About The PositionCommunity Medical Centers - Full TimeHours:8 hrs/day, 5 days/week OR 10 hrs/day, 4 days/weekEmployedNew Graduates Welcome to ApplyAverage Patients seen: 18-20Call Schedule: Telephonic, 1 week after hours, 2-3...

  • Physician (MD/DO) - Internal Medicine in Lodi, CA - Excellent Benefits 2024-06-12

    1 week ago

    Lodi, California, United States LocumJobsOnline Full time

    LocumJobsOnline is working with The Inline Group to find a qualified Internal Medicine MD in Lodi, California, 95242About The PositionCommunity Medical Centers - Full TimeHours:8 hrs/day, 5 days/week OR 10 hrs/day, 4 days/weekEmployedNew Graduates Welcome to ApplyAverage Patients seen: 18-20Call Schedule: Telephonic, 1 week after hours, 2-3 shifts/year.Loan...

  • Physician (MD/DO) - Family Practice in Lodi, CA - Excellent Benefits 2024-06-13

    2 weeks ago

    Lodi, United States LocumJobsOnline Full time

    LocumJobsOnline is working with The Inline Group to find a qualified Family Practice MD in Lodi, California, 95242!About The PositionCommunity Medical Centers - Full TimeHours:8 hrs/day, 5 days/week OR 10 hrs/day, 4 days/weekEmployedNew Graduates Welcome to ApplyAverage Patients seen: 18-20Call Schedule: Telephonic, 1 week after hours, 2-3 shifts/year.Loan...