Scheduling Care Coordinator

1 week ago

Mount Pleasant, United States Comfort Keepers of South Carolina Full time $18
Job DescriptionJob Description

Join our Team and Elevate the Human Spirit

Do you love helping others? Do you want to work with a team of caring professionals dedicated to
the promise of Elevating the Human Spirit? Are you looking for a career that offers competitive
pay, a generous benefits package, and the opportunity to make a difference in the life of others?

If so…Comfort Keepers is the place for you  

 
Comfort Keepers is seeking a dedicated, experienced Homecare Services Coordinator (HSC) for
our Mt. Pleasant office. At Comfort Keepers, we provide uplifting in-home care for seniors and older adults
who require a helping hand, a supportive companion, and day-to-day assistance in their home.  As a
Homecare Services Coordinator (HSC) you will work with a network of caring professionals that helps
Comfort Keepers deliver one-on-one care that enhances the quality of life of our clients and their families.
 
Job Summary: 
The Homecare Services Coordinator (HSC), in conjunction with the office support team, is responsible for
managing the client experience from their first visit through the continuity of their care. The role of the
HSC begins in the office, where you will assist in developing and monitoring ongoing caregiver and client
relationships through the proactive management of the client schedule. This will include selecting and
distributing work among our caregiver staff based on skills, performance and the overall needs of the
client. In addition, the HSC will facilitate communication between the caregiver and the client, ensuring
that all client needs are met through the delivery of quality care, as well as identifying and resolving
potential client issues that may arise. Finally, the HSC will work to ensure that the office has adequate
staffing levels and availability to service potential clients.  


Job Requirements: 

  • Minimum of high school diploma or GED. 
  • Minimum of 2 years of related experience with experience in scheduling in client care orscheduling preferred.
  • Strong computer literacy, including proficiency in Microsoft Word, Excel, and PowerPoint.
  • Demonstrated leadership skills and outstanding people management skills. 
  • Must be able to work under time pressures and manage multiple demands simultaneously
  • Exceptional customer service skills and written / verbal communication. 
  • Strong problem solving and organizational skills.
  • Willingness to spend extended periods of time on the phone.  
  • A reliable vehicle and valid driver’s license with the ability to pass a background check (including
  • motor vehicle records check). 

   
Outstanding Job Benefits:  

  • Medical, Dental, Vision, Life, and Short/Long Term Disability benefits are available the first of themonth following 30 days from date of hire for full-time employees.  
  • Paid Vacation and Sick Time accrue for full-time employees during the first full paycheck and may
  • be used immediately after accrued.  
  • 401(k) with Pre-Tax and Roth options and Employer Match begin the first of the month following
  • 90 days from the date of hire.  
  • Free employee perks program with free classes and discounted pricing with thousands ofmerchants
  • 24/7 access to legal, financial and work life services through Employee Assistance Program
  • Pet Insurance

 
Position Physical Demands:  
Walking, sitting, and standing; lifting not expected to exceed 25 pounds in weight. Extended time at a
computer work screen and on the telephone.  Office and fieldwork both required. 
 
Start your healthcare career today, apply now  

An Equal Opportunity and Affirmative Action employer, Comfort Keepers considers applicants for all
positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or
veteran status, or any legally protected status. We will provide reasonable accommodations for qualified
individuals with known disabilities unless doing so would result in undue hardship.

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