Surgical Coordinator
2 months ago
Surgical Coordinator at Waring Vision Institute
Job Summary:
Join our team at Waring Vision Institute as a Surgical Coordinator, where you'll play a crucial role as a liaison between surgeons and patients. This position blends consultative sales with patient care, ensuring seamless coordination of treatment plans, expectations setting, financial review, and surgery scheduling.
Essential Job Functions/Duties:
- Deliver exceptional patient service with office etiquette.
- Demonstrate meticulous attention to detail and a focus on achieving results.
- Collaborate with the Executive Committee to uphold superior patient care standards.
- Present treatment plans to patients with professionalism and thoroughness.
- Discuss and clarify all practice financing options with patients.
- Apply effective sales techniques to guide patients towards optimal treatment decisions.
- Utilize CRM software daily to manage client relationships and interactions.
- Review pre and post-operative instructions comprehensively with patients.
- Assist patients in scheduling their surgeries efficiently.
- Ensure timely responses to all internal and external communications within 24-48 hours as per urgency.
- Proficiently use all office software tools.
- Perform other duties as assigned by management.
Qualifications:
- Minimum of 3 years of experience in a sales position.
- Eligible for employment in the United States.
- Medical knowledge or background is advantageous.
- Bachelor’s Degree or equivalent experience (5 years in related field).
- Strong verbal, written, and interpersonal communication skills.
- Ability to think critically, exercise sound judgment, and collaborate effectively.
- Expertise in Microsoft Word, Excel, and PowerPoint.
- Proven sales and closing abilities.
- Experience with client relationship management (CRM) programs is preferred.
This role at Waring Vision Institute offers a dynamic opportunity to combine your sales expertise with a passion for patient care in a cutting-edge medical environment. If you're driven by delivering outstanding service and achieving excellent patient outcomes, we encourage you to apply.
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