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Transportation Operations Manager

3 months ago

Stockton, United States Transportation Opportunities Full time
Job DescriptionJob DescriptionDescription:

Job Title: Dedicated Transportation Operations Manager – PA

Department: Transportation

Reports To: Director of Transportation

Position Type: Full Time Non-Exempt

Salary Range: $100,000.00 to $110,000.00/Yearly


Purpose of Position

  1. To lead the office, a team of drivers and Transportation Operations in Central Pennsylvania.
  2. Oversee the entire PA Fleet Operations on a day to day basis and to achieve the daily metrics/KPIs in supporting the overall success of the department and company.

Values and Business Practices

  • Customer First – We deliver on what we promise to our customers with a positive attitude
  • We treat everybody with respect and dignity
  • We operate with high business ethics
  • We are a good corporate citizen
  • We value our professional relationships
  • We strive to have a “Continuous Improvement Culture”
  • We are committed to the safety of our employees and our equipment/facilities
  • Our expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success.
Company Expectations

Flexibility

Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).


Reliability

Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.


Attitude

Maintains a “Whatever it Takes” attitude. Lives by company stated values and inspires others.


Willingness to learn

Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.


Initiative

Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings.


Quality of Work

Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work.

Understands the importance of “Only Handle It Once – OHIO”, by completing work correctly the first time.


Follows directions

Follows all written and verbal instructions provided by management, project leader, etc…


Communication

Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.


Appearance

Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.


Position Competency

  1. An extensive knowledge of Fleet Dispatch, Driver Management, DOT Compliance
  2. A solid knowledge of all safety and regulatory requirements of operating a commercial trucking fleet
  3. Ability to work and communicate effectively with Customers so that they believe, that they are our most important customer
  4. Preferred to have a CDL A
  5. Preferred to have TMW Experience


Position Expectations


Safety and Compliance

  • Thoroughly investigate all accidents and injuries and work with the Transportation Safety and Training Manager on root cause analysis.
  • While training, educate and stress Allen Distribution’s commitment towards both company and DOT Safety regulations and policies.
  • Assist the Director of Transportation and Transportation Safety and Training manager on all Safety and Compliance objectives.
  • Ensure initial accident and injury reports are completed accurately.


Dispatch Operations

  • Daily review of the driver schedule for maximizing performance.
  • Understand empty mile opportunities and work to reduce them.
  • Able manage multiple tasks with high level of detail for extreme 100% accuracy.
  • Fully understand dispatch to cover office positions when employees are off.
  • Source backhauls through brokers as needed.
  • Oversee the billing process from Transportation Dispatch side of the business.
  • Participate in the RFP Process when asked to be involved.
  • Drive loaded mile% and minimize out of route miles.

Management

  • Sets clear goals and expectations for all direct reports
  • Properly documents all performance issues and creates a Performance Improvement Plan when deemed appropriate
  • Manage Driver Supplies
  • Manage the Driver’s PTO Requests
  • Ensure Office Workload is balanced
  • Drive KPI Performance set by the director
  • Manage driver discipline
  • Part of the Rotating On Call for the Office

Customer Service

  • Maintain good working relationships with all vendors that support the business.
  • Provide onsite customer service for all customers.

5. Recruiting and Training

  • Directly responsible for hiring drivers in Allentown, Mechanicsburg and Carlisle.
  • Schedule Driver Road Tests with the Safety and Training Manager.
  • Responsible for training office staff on their responsibilities.
  • Actively participate in Driver Orientation, Driver On Boarding and Driver Meetings.


These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution.

Requirements: