Customer Service Representative

4 weeks ago


Saint Petersburg, United States Allstate Insurance Agency - Frances Moncada Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an Allstate independent contractor agent may be the career for you

Responsibilities:


  • Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly Customer Service.
  • Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Property and Casualty license (must be able to obtain)

Requirements:

  • Must have a Customer Service Representative 4-40 License, Property & Casualty General Lines License 2-20 or Personal Lines License 20-44
  • Customer Service and Sales experience preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented



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