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Customer Service Representative
2 weeks ago
COMPANY: AquaCal AutoPilot Inc.
REPORTS TO: Customer Service Supervisor
FLSA: Non-Exempt
HOURS: Full-time
Position Summary
AquaCal AutoPilot, Inc. is looking for a motivated Customer Support Representative to join our diverse team in our NEW state of the art facility. This position is Monday through Friday, 8:00am to 5:00pm. There is no nights or weekends required Come join our team where we always work together, grow together, win together
Key Responsibilities:
Answer incoming phone calls
Basic trouble shooting
Entering service calls
Database entry
Follow up calls
Other duties as assigned
Other Requirements:
Positive, enthusiastic, and flexible attitude
High School Diploma (Required)
3 years call center experience (Required)
Experience with cellphone support or technology-based support (Preferred)
Experience in Microsoft office, excel, and word (Preferred)
Experience in a factory or warehouse (Preferred)
Swimming pool industry knowledge (Preferred)
Compensation & Benefits
Participation in the Team Horner Employee Stock Ownership Plan
Tuition reimbursement
Ongoing industry training
Yearly performance and long service awards and events
Paid time off: Holiday, Vacation and Personal
Health, dental and vision insurance offered
Short/Long term disability insurance offered
401K and Roth offered
Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
State of the art facility with an on-site gym
Customized hands-on training
Tenure teammates and growth opportunities
Positive and friendly work environment
Merchandise discounts
…and so much more
Team Horner is an Equal Opportunity Employer and encourages growth and opportunity for all. We are a Drug-free Workplace.
#INDSJ
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