Customer Service Representative

4 weeks ago

Houston, United States Culligan 331TX Full time $17 - $19
Job DescriptionJob DescriptionHEY CULLIGAN MAN

COME JOIN GENERATIONS OF HYDRATION...

Who We Are:

Culligan Water is an essential business that has been an industry leader for over 85 years, striving to bring customers unmatched quality and unforgettable service. We received the Good Housekeeping Seal and Consumer Digest's "Best Buy" rating; plus the famous iconic "Hey Culligan Man" tagline is known by generations of customers.
CULLIGAN OF HOUSTON specifically is AN ESSENTIAL, FAMILY ORIENTED, STABLE, and GROWING EMPLOYER

Job Description:
Culligan Water is currently seeking a Part - time CSR who will pleasantly engage with customers to consistently address their needs in a helpful and professional manner. The CSR will work in a team atmosphere by answering phones and emails, scheduling service appointments, updating and maintaining customer records, processing payments, offering customer products, and participating in special projects as assigned.

A Customer Service Representatives job duties include but are not limited to:
  • Resolve product or service concerns by communicating effectively with teammates and other departments to clarify the customer's complaint, determine the cause and explain the best solution. Expediting correction or adjustment and following up to ensure resolution.
  • Promote additional services and products to customers as needed.
  • Assist walk in customers
Required Credentials:
  • High School Diploma or GED
  • Customer service and multi-line telephone experience.
  • Demonstrate active listening, verbal communication and critical thinking skills.
  • Use of Interpersonal Skills with Problem Solving
  • Ability to prioritize tasks in a fast-paced environment.
  • Ability to work independently, utilizing time management.
  • Proven ability to meet and exceed set goals.
  • Ability to lift 50+ lbs.
Must be Outgoing and Enthusiastic. Self-Starter and Coachable. Professional Appearance and Attitude Required

Serious Applicants Only Please HR will be contacting Applicants for interviews and start training immediately If you cannot make it to an interview, do not apply at this time.

Culligan is an equal opportunity employer.
Job Type: Full-time
Salary: $17.00 - $19.00 per hour
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Experience level:
  • 1-3 years
Work setting:
  • In-person
Ability to commute/relocate:
  • Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person

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