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Help Desk Support Specialist
2 weeks ago
Knoxville, Tennessee, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled Help Desk Technician to join our team for a 6-month contract. The successful candidate will be responsible for providing technical support to our travel centers, POS systems, credit card switch software, and fuel systems.Key Responsibilities:Provide technical phone support to our customers and employeesSupport...
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Help Desk Support Specialist
2 weeks ago
Knoxville, Tennessee, United States Altar'd State Full timeAbout Altar'd StateAltar'd State is a rapidly growing women's fashion brand with a strong presence in the retail industry. Our mission is to provide a unique shopping experience and a place of respite for our customers.Our MissionWe are committed to giving back to the community through various initiatives, including our partnership with Coprodeli USA to...
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Help Desk Technician
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It Service Desk Technician
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Knoxville, United States Emerald Resource Group Full timeRole: IT Service Desk Technician / IT Help Desk Support Location: Knoxville, TN As a crucial technical asset within our organization, the IT Service Desk Technician plays a key role in providing desktop support, facilitating effective communication, offering expert troubleshooting, and ensuring prompt resolution of end-user PC, laptops, and desktop requests...
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Help Desk Specialist
2 weeks ago
Knoxville, Tennessee, United States Flux Talent Full timeJob SummaryFlux Talent is seeking a skilled Information Technology Engineer (ITE) to serve as the primary point of contact for customers seeking technical assistance. The successful candidate will be responsible for remote and onsite troubleshooting and resolution across a wide range of technologies, including networking, cloud, active directory, email,...
Help Desk
2 months ago
Our client, an IT Services Firm located in Knoxville, TN, is seeking a Information Technology Engineer (ITE) to serve as the first point of contact for customers seeking technical assistance. ITE's perform remote and onsite troubleshooting and resolution across a wide spectrum of technologies including networking, cloud, active directory, email, wireless, an end user devices.
Qualified candidate will have the following:
o Excellent communication skills and ability to communicate complex information to a non-technological audience
o Skilled in handling customer concerns in a calm and polished manner
o Ability to function within a team-based environment, and actively participates in achieving team goals
o Attention to detail and high sense of urgency in solving problems
o Active Directory administration and troubleshooting
o Microsoft 365 tenant administration and basic troubleshooting
o Basic networking understanding and troubleshooting
o Basic cybersecurity understanding and application
o Extensive experience working with Windows and Mac OS operating systems
This is an onsite position that may require occasional onsite visits. Competitive salary and benefits package are offered.