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Resident Assistant

2 months ago


Houston, United States Eco-Life Employment Group Full time
Job DescriptionJob DescriptionWe are seeking an enthusiastic and dedicated individual to fill the position of Resident Assistant for our client. The ideal candidate will possess strong communication skills, a proactive approach to problem-solving, and a passion for supporting residents compassionately and professionally. This role involves a variety of responsibilities, including assisting residents with inquiries, working closely with property staff and community agencies, ensuring the safety and security of the premises, and maintaining a clean and welcoming environment. If you have a commitment to excellence in resident care and thrive in a collaborative team setting, we encourage you to apply.

Job Description
  • Assist residents with inquiries, requests, and concerns professionally and courteously.
  • Complete shift reports/logs, including but not limited to deliveries, supply requests, guests log, incident reports, inventory, and maintenance requests.
  • Work with property staff, families, and community agencies to identify and address resident problems before they reach crisis proportions.
  • Work collaboratively with the property manager and other site staff to meet property needs and resolve resident challenges.
  • Attends all staff meetings, training sessions, and other appropriate meetings and conferences as required.
  • Refer residents to submit all work orders to the property management team according to the property protocol.
  • Assist with emergency work orders by ensuring on-call maintenance is the first point of contact.
  • Complete unit Inspections and welfare checks when applicable.
  • Conduct regular patrol and monitor surveillance cameras to detect and deter unauthorized activities.
  • Control access to the premises by verifying identification and ensuring compliance with security procedures.
  • Provided exceptional customer service by addressing concerns and inquiries from visitors and staff.
  • Collaborated with site security and law enforcement in emergency circumstances.
  • Assist with resident services activities by the organization and volunteers.
  • Assist with serving and maintaining food for residents.
  • Keep common areas of the building clean and free from clutter and trash debris.
  • Other duties as assigned.
Requirements:
  • Reliable transportation
  • Clear communicator
  • Basic familiarity with technology
  • Ability to document shifts (read and write)
  • Maturity to extend self to residents needing emotional support but also draw clear boundaries for residents.
  • Flexible work hours including holidays, nights, and weekends

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