Front Office Manager

4 weeks ago


Providence, United States StepStone Hospitality Inc. Full time
Job DescriptionJob DescriptionDescription:

As FOM you’ll deliver this through managing all aspects of the front office (for example guest registration, business centre, telephone services, and guest reservations)

You’ll also create the warm atmosphere that makes our guests feel at home in any location

-Ensure guests are greeted upon arrival and make time to engage with guests.


-Scheduling.


-Regularly conduct Team gatherings for team building opportunities.

Respond appropriately to guest Survey's and in house request, solicit feedback and build relationships to drive continuous improvement in guest satisfaction
-Build a delightful company culture within the hotel

-Ensure your team are properly trained on systems, security, service and quality standards

-Oversee night audit function

-Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk

-Perform other duties as assigned

Will also participate & serve as manager on duty


Must be able to cover shifts when the front desk staff is short


Requirements:

FOM will have opportunity to grow into an AGM opportunity. Will need to have one year of leadership in a hotel setting experience. Opera PMS preferred not required . Must have a passion for Hospitality Industry. Must be able to follow direction & adapt to a new environment. Must be willing to get required training certification. Flexibility with schedule is mandatory.



  • Providence, United States Highgate Hotels, Inc. Full time

    The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome Office Supervisor, Office, Supervisor, Hotel, Operations, Business Services

  • Front-End Manager

    2 weeks ago


    Providence, United States Restaurant Depot Full time

    Position Title: Front End ManagerDepartment: OperationsSupervisor: Branch ManagerFLSA: Exempt (Salaried)Position Summary:Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.Essential Functions:Supervises, trains, evaluates and...


  • East Providence, United States University Orthopedics Full time

    **Job Title**:Front Desk Check In & Check out Receptionist **Reports to**:Site Manager **GENERAL SUMMARY OF DUTIES**: The work in this position contributes to the patient’s overall successful interaction within the office. Exceptional people skills are a must. This is a full-time position working 40 hours per week with competitive compensation and...

  • Front Desk Agent

    4 weeks ago


    Providence, United States TPG Hotels & Resorts Full time

    **Job Overview** The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. **What You'll be doing** - **Greeting and Check-In**: Welcome guests, clients,...

  • Front Desk Agent

    2 weeks ago


    Providence, United States Graduate Providence Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • Providence, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Front Desk Agent

    2 weeks ago


    Providence, United States Graduate Providence Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    4 days ago


    Providence, United States Graduate Providence Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    2 weeks ago


    Providence, United States Highgate Hotels Full time

    HourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...


  • Providence, United States Graduate Providence Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • Providence, United States University Gastroenterology LLC Full time

    **SUMMARY**: This position is primarily responsible for greeting and checking in patients in a busy medical office, and supporting providers, staff, and administrators by performing the following duties: **CORE DUTIES AND RESPONSIBILITIES**: - Answers busy, multi-line phone, determines the purpose of callers, and forwards calls to appropriate personnel or...

  • Operations Manager

    4 weeks ago


    Providence, United States Marriott International, Inc Full time

    **Additional Information** Housekeeping Operations Manager **Job Number** 24066569 **Job Category** Rooms & Guest Services Operations **Location** Aloft Providence Downtown, 191 Dorrance Street, Providence, Rhode Island, United States VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...

  • Philanthropy Officer

    2 weeks ago


    Providence, United States EPIP Full time

    The mission of RISD (pronounced “RIZ-dee”), through its college and museum, is to educate students and the public in the creation and appreciation of works of art and design, to discover and transmit knowledge and to make lasting contributions to a global society through critical thinking, scholarship and innovation. Our immersive model of art and design...


  • Providence, Rhode Island, United States Graduate Providence Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Outside Loan Officer

    4 weeks ago


    Providence, United States Semper Home Loans Full time $40,000 - $400,000

    Semper Home Loans is actively seeking an outside mortgage loan officer. Semper is a nationwide lender licensed in 42 states. We are actively growing and looking to bring loan officers onto the Semper team! Loan officers must be actively licensed within NMLS.Responsibilities:Originate, verify, comply, and input application information for mortgage...


  • Providence, United States Bank of America Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates...

  • Front Desk

    2 weeks ago


    providence, United States The City of Providence Full time

    Receive a $500.00 Sign-On Bonus within 6 months of employment! FSRI is always looking for candidates that want to make a positive impact on the community we serve in!  Position Summary: Works to create a welcoming environment for clients and supports clients in accessing services. Willing to cross-train with FSRI Hope Street receptionists. Able to float...

  • Front Desk

    1 month ago


    Providence, United States The City of Providence Full time

    Job DescriptionJob DescriptionReceive a $500.00 Sign-On Bonus within 6 months of employment! FSRI is always looking for candidates that want to make a positive impact on the community we serve in!  Position Summary: Works to create a welcoming environment for clients and supports clients in accessing services. Willing to cross-train with FSRI Hope...

  • Office Coordinator

    3 weeks ago


    East Providence, United States RI Temps, Inc. Full time

    Job DescriptionJob DescriptionOffice Coordinator  Job Description:· Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel.· Managing schedules for conference and community spaces and assisting in managing calendars and meetings, including creating virtual meetings.· Monitoring and...


  • Providence, United States Hub Technology Group Full time

    Contract Administrative Assistant6 Weeks + On Site – Providence RI Possible long term extension or transition to different teamComplex administrative duties and responsibilities including calendaring, document management, front desk support, scheduling and clerical dutiesAnalyze operational information and prepare detailed and comprehensive reports of...