Current jobs related to Analyst, Technical Solutions - Ashburn - Visa

  • Solutions Architect

    3 weeks ago

    Ashburn, United States Strategic Operational Solutions Full time

    Job DescriptionJob DescriptionBrief Overview of Position:Strategic Operational Solutions, Inc. (STOPSO) is seeking an experienced and versatile professional to take on the dual role of Solutions Architect & Proposal Technical Writer. This position is critical in bridging the gap between technical solutions and persuasive communication to develop clear,...

  • Technical Solutions Engineer

    4 weeks ago

    Ashburn, Virginia, United States IT Cadre Career Page Full time

    Job OverviewPosition Summary:Engineers play a vital role in client engagements, collaborating within diverse teams to facilitate the creation of deliverables. Responsibilities include generating work products, crafting innovative solutions, formulating strategies, and developing operational concepts. Engineers are tasked with managing project timelines,...

  • Technical Solutions Engineer

    4 weeks ago

    Ashburn, Virginia, United States IT Cadre Career Page Full time

    Job OverviewPosition Summary:Engineers play a vital role in delivering client projects and are assigned to diverse teams to facilitate the creation of deliverables. Responsibilities include developing work products, crafting innovative solutions, strategizing, and formulating operational concepts, transition and migration plans. Engineers are tasked with...

  • Strategic Solutions Developer

    2 weeks ago

    Ashburn, Virginia, United States Strategic Operational Solutions Full time

    Job OpportunityJob Title: Solutions Architect & Proposal Technical WriterCompany: Strategic Operational Solutions, Inc.Job Type: Full-timeLocation: RemoteJob SummaryWe are seeking an experienced and versatile professional to take on the dual role of Solutions Architect & Proposal Technical Writer. This position is critical in bridging the gap between...

  • Director of Strategy and Solutions

    2 months ago

    Ashburn, United States Strategic Operational Solutions Full time

    Job DescriptionJob DescriptionBrief Overview of Position:Strategic Operational Solutions, Inc. (STOPSO) is actively seeking an exceptional leader for the Director of Strategy and Solutions position with a demonstrated track record of success in capturing new business within the Department of Defense (DoD) and Federal/Civilian Sector markets. This position...

  • Lead Technical Engineer

    4 weeks ago

    Ashburn, Virginia, United States IT Cadre Career Page Full time

    Position OverviewSenior Engineers play a pivotal role in client engagements, collaborating with diverse teams to ensure the successful delivery of project outcomes. Their responsibilities encompass the creation of deliverables, solution design, strategic development, and the formulation of operational concepts, transition plans, and project timelines. Senior...

  • Business Analyst

    2 months ago

    Ashburn, United States NTT DATA Services Full time

    Req ID: 293713  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Analyst & Tester to join our team in Ashburn, Virginia (US-VA), United States...

  • Senior Technical Architect

    4 weeks ago

    Ashburn, Virginia, United States IT Cadre Full time

    Position Overview:As a Senior Engineer at IT Cadre, you will play a pivotal role in client engagements, contributing to various project teams to ensure the successful delivery of high-quality outputs. Your responsibilities will include crafting work products, designing innovative solutions, and developing comprehensive strategies.Key Responsibilities:- Lead...

  • Datacenter Technician

    1 day ago

    Ashburn, Virginia, United States Technical Global Solutions Full time

    Job Title: Datacenter TechnicianTechnical Global Solutions is seeking a skilled Datacenter Technician to join our team. As a Datacenter Technician, you will be responsible for installing, configuring, and maintaining the company's data center infrastructure.Key Responsibilities:Install and configure data center hardware and softwarePerform routine...

  • Research Analyst, Electrification

    2 days ago

    Ashburn, United States Independent Project Analysis Full time

    Research Analyst, Electrification (North America)Ashburn, Virginia, United StatesPosition Type: Full-TimeDepartment: Project Research DivisionReports To: Sustainability LeadDate Posted: September 27, 2024Closing Date: Open until filledAre you passionate about guiding industry to reach their decarbonization and sustainability goals? Are you good at...

  • Database Architect

    4 weeks ago

    Ashburn, Virginia, United States Insignia Technology Services, a 9th Way Solutions Company Full time

    Job Summary9th Way Insignia Solutions, a leading provider of technology services, is seeking a highly skilled Database Architect to join our team in support of the Department of Veterans Affairs (VA), Office of Information & Technology (OIT), Office of Information Security (OIS) on the Heuristic Behavior Analytics (HBA) implementation.Key...

  • Requirement Analyst

    3 months ago

    Ashburn, United States S2 Technovations Inc Full time

    Job DescriptionJob DescriptionJob Summary:Only Candidates with IRS Active MBI clearnace will be consideredWe are looking for requirements analyst who will provide requirements and traceability analysis support for the mission-critical project for a Federal agency. This will involve analyzing functional concepts (business and technical concepts) across...

  • Requirement Analyst

    3 months ago

    Ashburn, United States S2 Technovations Inc Full time

    Job DescriptionJob DescriptionJob Summary:Only Candidates with IRS Active MBI clearnace will be consideredWe are looking for requirements analyst who will provide requirements and traceability analysis support for the mission-critical project for a Federal agency. This will involve analyzing functional concepts (business and technical concepts) across...

  • Technical Support Analyst

    4 weeks ago

    Ashburn, Virginia, United States Emcor Inc Full time

    Job Title: IT Support Specialist (On-Site)Location: Ashburn, VAReports to: IT ManagerFLSA Status: Full-Time / ExemptWork Shift: 8:00 a.m. to 5:00 p.m. / Mon. – Fri.ABOUT EMCOR INC: EMCOR Group, Inc. is a premier provider of mechanical and electrical construction and facilities services. We are committed to delivering high-quality solutions across a diverse...

  • Hyperscale Solutions Architect

    5 days ago

    Ashburn, Virginia, United States Quality Technology Services, LLC Full time

    About QTSQTS is a leading provider of data center solutions, trusted by enterprises, government agencies, and top technology companies worldwide. Our mission is to deliver world-class data center solutions, enabled by technology and world-class infrastructure.Job SummaryWe are seeking a highly skilled Solutions Engineer to join our Hyperscale sales team. As...

  • Senior Programmer Analyst

    3 hours ago

    Ashburn, Virginia, United States Virginia Jobs Full time

    Job Title: Senior Programmer AnalystWe are seeking a highly skilled Senior Programmer Analyst to join our team at Longwood University. As a key member of our Application Services department, you will be responsible for planning, problem-solving, and supporting all data processing aspects of the Ellucian Higher Education Information Systems.Key...

  • Senior Solutions Architect

    2 days ago

    Ashburn, Virginia, United States Zayo Group Full time

    Job Title: Senior Solutions EngineerZayo Group is seeking a highly skilled Senior Solutions Engineer to join our team. As a Senior Solutions Engineer, you will be responsible for driving top-line revenue in partnership with Sales, serving as the technical source of truth in both internal and external interactions.Key Responsibilities:Provide detailed...

  • Cyber Threat Intelligence Analyst

    4 days ago

    Ashburn, Virginia, United States REDLattice Full time

    Job OverviewWe are seeking a highly skilled All-Source Threat Data Analyst to support our high-risk technical programs and field operations.Key Responsibilities:Conduct all-source analysis to identify trends and patterns in adversary tactics, techniques, and procedures (TTPs)Develop and maintain technical reports and briefings to support high-risk...

  • Director of Solutions Architecture

    4 months ago

    Ashburn, United States SuprTek Full time

    Job DescriptionJob DescriptionPosition: Director of Solutions Architecture Req. Location: Ashburn, VA Clearance: MUST have active Secret Certifications (desired): DoDAF experience or other Federal Enterprise Architecture certificationAzure and or AWS Cloud Architect CertificationsSecurity+ Certification ITIL CertificationAgile CertificationsPOSITION...

  • Hyperscale Solutions Engineer

    2 days ago

    Ashburn, Virginia, United States Quality Technology Services, LLC Full time

    About the RoleWe are seeking a highly skilled Hyperscale Solutions Engineer to join our team at Quality Technology Services, LLC. As a key member of our sales team, you will be responsible for providing technical solutions to customers and driving business growth.Key ResponsibilitiesDesign and implement complex hosting solutions for customersPresent...

Analyst, Technical Solutions

4 months ago

Ashburn, United States Visa Full time
Job DescriptionJob DescriptionCompany Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Commercial Solutions provides issuers and their corporate clients a suite of products and capabilities to simplify the critical processes that businesses perform daily. These critical processes include managing expenses, compliance, vendors and reporting. They also provide analysis for corporates in order to make informed business and financial decisions about employee and company spend. Commercial Solutions also facilitate payments between buyers and suppliers, using online solutions or APIs. The Analyst provides operational and technical support to North American banks and partners regarding Visa’s suite of commercial products. This role will be a subject matter expert on multiple products and will represent the team and its clients in advocating for platform improvements and enhancements.

Job Scope This individual contributor role is responsible for identifying and resolving client issues of moderate complexity. This position will provide day-to-day support to financial institutions, which includes responding to customer inquiries related to web-based software applications issues while ensuring customer expectations are exceeded.

Responsibilities

  • Provides high value customer service support on day-to-day items to Visa Clients and internal staff to ensure customer expectations are exceeded, advocate on behalf of the clients
  • Act as liaison for the client, provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
  • Responsible for own work flow assignments and must be able to take the initiative to resolve problems and meet deadlines
  • Coordinate internal resources to accomplish Visa and client objectives
  • Stay current with industry and client trends and maintain a strong knowledge of Visa Commercial products and services.
  • Ensure prompt and comprehensive resolution of client inquiries as well as create and maintain updated support documentation – meeting required deadlines
  • · Build and enhance positive working relationships with key clients and internal stakeholders
  • Represent client perspective within Visa organization to ensure enhancements are prioritized
  • Proactively identify operational opportunities and implement recommendations to increase service quality and efficiency
  • Report customer project accomplishments and deliverables to senior management
  • Educate and train clients on best practices for all supported services
  • Perform ongoing proactive operational reviews
  • Role will mostly be technical in nature but will be expected to support team in finding trends and opportunities to bring the client’s operational support closer to a strategic level.
  • Bridge the knowledge gap between the business personnel at the bank and their technology counterparts
  • Provide leadership and communication, responsible for escalating to department management when issues arise that might jeopardize problem resolution
  • Available to travel 10-20% of the time or as needed to support business, based on assigned clients.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

  • 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

  • 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
  • While this is a customer service role (not IT), experience in troubleshooting complex web applications, application programing interfaces (APIs) gateways, integration or environment issues is a plus
  • Bilingual (English/Spanish) is a plus
  • Must be a self-starter with proven abilities in organizational, conceptual, and logical problem solving
  • Ability to manage assignments that are of diverse scope and complexity that require significant initiative and good judgment
  • Ability to set priorities and manage customer expectations internally and externally, and work both as part of a team and independently
  • Strong technical aptitude with the ability to absorb technical information and apply to business solutions.
  • Proficiency providing technical and consultative support to external customers and identify business needs.
  • Customer focus with proven ability to establish productive working relationships with staff and management at all levels.
  • Demonstrate ability to work in a complex organization to determine business and customer needs, providing the best solution to meet those needs.
  • Working knowledge of Microsoft Office
  • Excellent verbal, written, presentation and interpersonal skills required


Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 83,300 to 124,650 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.