Server Assistant

4 weeks ago


Louisville, United States AJS Hotels Full time
Job DescriptionJob Description

We are currently seeking someone with an infectious smile, exceptional customer service skills, a professional demeanor and positive attitude to work as a Server Assistant for the beautiful and newly renovated Al's Table restaurant.

The primary role of the Server Assistant is support the servers in making sure the guest has a memorable experience by providing excellent customer service through solid organizational skills and exceptional people skills from the moment the guest arrives through the time of their departure.

Overview

Communicates with and assists food servers to maintain service efficiency and ensure guest satisfaction. Maintains cleanliness of and restocks the front of the house area. Support the Crowne Plaza hallmarks and standards. Responsible for clearing, cleaning and setting tables according to established service standards. Delivers water and bread to table promptly after hotel guest are seated. Performs inventory management of stock stations, silverware, napkins, tables and condiments. Responsible for cleaning and wiping down floor, tables, chairs, walls, windows and service area. Communicates with host/hostess and wait staff to maintain service efficiency and ensure guest satisfaction. May assist wait staff in serving tables with hot beverages such as tea or coffee. All other duties as required.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Support the Crowne Plaza hallmarks and standards.

2. Responsible for clearing, cleaning and setting tables according to established service standards.

3. Delivers water and bread to table promptly after hotel guest are seated.

4. Performs inventory management of stock stations, silverware, napkins, tables and condiments.

5. Responsible for cleaning and wiping down floor, tables, chairs, walls, windows and service area.

6. Communicates with host/hostess and wait staff to maintain service efficiency and ensure guest satisfaction.

7. May assist wait staff in serving tables with hot beverages such as coffee or tea.

8. All other duties as required.

Qualifications

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Support the Crowne Plaza hallmarks and standards.

2. Responsible for clearing, cleaning and setting tables according to established service standards.

3. Delivers water and bread to table promptly after hotel guest are seated.

4. Performs inventory management of stock stations, silverware, napkins, tables and condiments.

5. Responsible for cleaning and wiping down floor, tables, chairs, walls, windows and service area.

6. Communicates with host/hostess and wait staff to maintain service efficiency and ensure guest satisfaction.

7. May assist wait staff in serving tables with hot beverages such as coffee or tea.

8. All other duties as required.


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