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Server Associate

2 months ago

Louisville, Kentucky, United States Bluegrass Restaurant Holdings Full time

We are seeking a skilled and enthusiastic Server to join our team at Bluegrass Restaurant Holdings. As a Server, you will play a vital role in providing exceptional customer service and ensuring a memorable dining experience for our guests.

Responsibilities:

  • Prepare tables with attention to sanitation and orderliness
  • Attend to customers upon entrance and provide a warm welcome
  • Present menus and assist customers in selecting food and beverages
  • Take and serve orders, answer questions, and make recommendations for other products
  • Collaborate with other restaurant staff to ensure seamless service
  • Handle customer complaints or issues with a positive attitude and resolve them efficiently
  • Issue bills and accept payment in a timely manner
  • Promote customer loyalty and retention

Benefits:

  • Comprehensive medical, dental, and vision insurance
  • Short-term disability coverage
  • Direct deposit and paycard services

Requirements:

  • Proven experience in customer-facing roles, preferably in the hospitality industry
  • Excellent customer service and communication skills
  • Problem-solving and decision-making abilities
  • Hands-on experience in cash handling and point-of-sale systems
  • Strong interpersonal and teamwork skills
  • Attention to detail and commitment to cleanliness and safety
  • High school diploma or equivalent; food safety training is a plus