Medical Secretary/Technician

2 months ago


Elk Grove, United States Elk Grove Optometry Full time
Job DescriptionJob Description

Medical Secretary/Technician Needed

 This position is a great fit for someone who has a love of technology and is service-driven. Our busy practice needs a motivated compassionate team player to help us give patients a 5-star experience every time they’re here. This is a full-time position offering the stability of a career in healthcare with a team of reliable and upbeat professionals.

NO Experience Needed:

 Prior medical office or eyecare experience is a plus, but it’s certainly not required. We are happy to train the right person with a great attitude, a helpful heart, and a love of learning We will make sure you’re totally confident working with the equipment and patients before you start handling these tasks alone 

 You’ll be handling a lot of the important work that goes on to set the doctor and the patient up 

for success. 

Some of your duties will include:

-       Taking the patient back to the exam room and verifying their medical history, addressing concerns and documenting changes.

-       Ensure our patients are comfortable and well-informed at all times; we will explain every exam and procedure and answer all of our patient's questions in a professional and caring manner.

-       Spending 15+ minutes with each patient before the doctor, performing duties such as measuring retinal function, peripheral vision, and retinal thickness;  taking retinal photographs and scans of meibomian glands. (You’ll be using the same type of instruments NASA uses on the space station) These are some examples and not necessarily all-inclusive.

-       “Auto - refracting” the patient, which means starting the process of finding the patient’s eyeglass prescription before the doctor comes in to refine it.

-       Consistent cross-training for optimum career growth and development (expected and offered).

-       Occasionally greet patients while assisting them with check-in, answer questions about services, scheduling appointments, and validating insurance status in a professional and caring manner.

-       Educating first-timers on the proper care and use of contact lenses while reinforcing the best practices for existing wearers.

-       Ordering proper tests based on the doctor’s diagnosis.

 If you want a career where you can directly impact the well-being of your community, this is it

Skills required 

-     You are patient and kind to anyone you meet.

-    Demonstrate the ability to resolve problems and to resolve conflict effectively; strong listening skills are required

-    Demonstrate sound judgment when making decisions; adept at analyzing facts, problem-solving, and making decisions.

-    You’re quick on your feet and hardworking.

-   You are comfortable with technology and open to learning new applications and software, you’ll harness the tools around you to make your job as easy or effortless as possible.

-  Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor.  

-   You can get along great with anybody, are full of energy and people feel charged up just being around you.

-   You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.

-   You’re known for doing what you say you’re going to do, your reputation for honesty and integrity is legendary.

-   You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help.

-     You’re reliable

About Us

 We are a local optometric clinic focusing on providing a high level of eye care to our patients, our one-on-one approach to optometry makes our doctors and staff the eye and vision care providers of choice in the Elk Grove area. We have a great team who support and uplift each other and we're looking to expand our team with this continued energy.

We Offer (upon eligibility):

-        Healthcare and In-House Vision Benefits

-        Paid vacation and holidays

-        Uniform Stipend

-        Competitive Pay with Experience Appreciation, Employee Bonus

 If you want a career where you can help the people in your community have better lives, this is the job for you. We value your time, so we’ll be back in touch with you very quickly.


 

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