Hotel Front Desk Attendant
4 weeks ago
$16 Hourly
Responsibilities:- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Bookkeeping: keep accurate records of all hotel guest account information
- Connect with the housekeeping department to ensure guest accommodations are ready
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Mitigate customer complaints as needed
- Has experience answering telephone calls and troubleshooting stressful situations
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
If you are looking for a Family and not just a job then we are the place for you.
We offer bonuses, a variety of benefits, and much more
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