Patient Coordinator- Aspire Surgical
2 months ago
Aspire Surgical is looking for a dedicated, friendly and detail-oriented team member to support our front office team. This role is a unique and exciting way to interact with patients over the phone and support them in their oral surgery journey. You will have a chance to connect with referring offices, patients and team members. We look forward to discussing how you can make a positive impact.
Duties/Responsibilities:
- Deliver a distinctive patient experience with every patient both in person and over the phone
- Answer calls, and schedule new and existing patients for consultation and/or treatment
- Quickly respond to incoming appointment requests and referrals
- Monitor patient accounts receivable, collect patient payments and post them to their patient ledger
- Update necessary documents in patient chart
- Outbound calls to patients to schedule new appointments
- Additional duties as needed
Requirements
- At least 1 year of experience in a dental front office setting
- Customer Service experience
- Passion for delivering the best experience
- Ability to collaborate and be team-oriented
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