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Information Technology Specialist
2 months ago
Tibbetts Lumber Co. LLC, a growing Lumber and Building Materials Company, is seeking a Full-Time Information Technology Specialist at the Corporate office.
Essential Duties and Responsibilities:
- Troubleshoot and resolve hardware, connectivity, printer and application issues reported to the helpdesk; escalate requests to the appropriate team member, as needed
- Provision new hardware and upgrades including Windows workstations and iOS devices
- Create and maintain documentation for issue resolution
- Perform routine workstation monitoring and maintenance
- Engage in lifecycle management of desktops and mobile devices
- Monitor security alerts and remediate events as needed
- Complete special projects as requested
- Provide superior customer service to internal and external customers at all times
- All other duties as assigned
Experience Required:
- 2-5 years of IT experience or related education
- Experience with Microsoft Office Suite, Windows 7, 8, and 10, Microsoft Active Directory, and PC hardware
Knowledge, Skills, & Abilities:
- Strong customer service, analysis and problem resolution skills
- Excellent interpersonal and communication skills – Must be a team player
- Ability to manage multiple projects with strong attention to detail
- Clear driving record
- Ability to lift 50 pounds
- Ability to travel to business locations in the state of Florida and internationally
Benefits:
Tibbetts Lumber offers an excellent benefits package to our employees including:
- Competitive wages
- Medical insurance
- Dental insurance
- Life insurance
- Short & Long Term Disability
- 401(k) plan
- Vacation, Sick & Holiday pay
- Health Savings Account
Legal Disclosures:
Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.
Requirements:-
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