Treatment Coordinator- Jungle Roots Children's Dentistry

4 weeks ago

Phoenix, United States Specialty Dental Brands Full time
Job DescriptionJob DescriptionDescription:

Treatment Coordinator

Reports to: Practice Managers


Duties include:

  • Deliver a distinctive patient experience with every patient both in person and over the phone
  • Answer calls, and schedule new and existing patients for dental treatment
  • Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
  • Maintain a clean and welcoming patient waiting area
  • Collect patient payments and post them to their patient ledger
  • Update necessary documents into patient chart
  • Outbound calls to patients for confirming upcoming appointments
  • Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office
  • Gives accurate and correct pricing based on treatment plan recommendations.
  • Helps to fill the schedule when needed by communicating
  • Ensures accurate charting and insurance information has been entered in correctly
  • Answers any questions patient might have regarding treatment
  • Attend all staff meetings, front office meetings, and daily huddles.
  • Representing the practice in a positive way inside and outside of the office.


Requirements:
  • At least 1 year of treatment coordinating experience is required
  • be self-motivated, organized, and have a positive attitude
  • possess great understanding of dental terminology
  • have excellent communication and written skills
  • have excellent public relations skills
  • work well with patients and team
  • be experienced in delivering high-level customer service
  • Committed to the position arriving on time daily and staying late as needed.
  • Excellent computer skills including Microsoft Word, Excel, Teams, and Outlook




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