Director of Field Services

1 month ago

Port Washington, United States Helen Keller Services Full time
Job DescriptionJob Description

Since 1967, Helen Keller National Center (HKNC) has been committed to improving the lives of individuals who are DeafBlind or have a combined hearing and vision loss. HKNC is dedicated to working with each person to achieve their desired goals towards independence, employment, and quality of life, based on their talents, preferences and aspirations. We currently have an exciting full-time career opportunity available to join the HKNC Leadership team as a Director of Field Services.

The Director of Field Services plans and directs all regional/field services activities for HKNC. In this role focuses on the collaborative field initiatives to expand national infrastructure and establish community- based service options and increasing the state and local capacity in the provision of services to youth, working age adults and seniors who are DeafBlind.

This is a remote position which requires regular travel on a national level.

Specific duties and responsibilities include:

  • Supervise eleven (11) Regional Representatives and ten (10) Regional offices through the United States.
  • Works collaboratively with HKNC Executive Director and Associate Executive to develop and monitor state contracts and activities and outcome of DeafBlind Specialists and Community based programs.
  • Represents the organization at Regional and National Conferences such as CSAVR and NCSAB.
  • Coordinate bi-annual Regional Representative meetings, schedule regular web conferences.
  • Actively participates in the strategic planning process.
  • Provide and/or facilitate training for Regional Representatives.
  • Review and approve Regional Representative activity data, metrics and travel and office reimbursements.
  • Maintain, negotiate and execute regional office leases.
  • Assist members of Administration in prioritizing HKNC national advocacy and training initiatives based on field trends, consumers, and family needs.
  • Work collaboratively with Information, Research and Professional Development Department in supporting Technical Assistance initiatives.
  • Advocate nationally and locally for improved services to consumers in their home community.
  • Oversee Regional Representative Government Performance Rating Appraisal data and all other performance measurement data, interprets data and implements recommendations based on data and results.

EDUCATION and/or EXPERIENCE

  • A master’s degree in vocational Rehabilitation Counseling, or a closely related field required.
  • Ten to fifteen years’ working experience in vocational rehabilitation with DeafBlind services or associated human services industry strongly preferred.
  • Proven leadership, communication, and organizational abilities required. Capability to manage multiple priorities and responsibilities concurrently in a fast-paced environment. Must possess excellent communication skills for interacting with individuals at all levels, both within and outside the organization. Proficiency in PC skills, including Microsoft Office.


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