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Restaurant Manager

4 months ago

Philadelphia, United States Jackmont Hospitality Full time
Job DescriptionJob Description

TGIFRIDAYS // Store #1756
4000 City Line Avenue
Philadelphia, PA 19131

ROLE PURPOSE

Responsible for managing all aspects of a specific department(s) within the restaurant including the selection, development and performance management of restaurant Team Members, optimizing profits and increasing sales.

 

KEY RESPONSIBILITIES & ACCOUNTABILITIES

  • Manage all areas of operations for a specific department including marketing and human resources, while ensuring the Company’s standards of quality, service and operations are maintained.
  • Manage operations during scheduled shifts that include daily decision-making, staff support, scheduling, planning while upholding standards, product quality and cleanliness.
  • Frequently interact with Guests and follow up on any issues or complaints they may have
  •  Maintain an accurate and up-to-date manpower plan of Department staffing needs.
  • Prepares schedules and ensures that their department is staffed for all shifts.
  • Use the Great People Selection process to interview hourly Team Members, ensuring Team Members hired meet Company standards.
  • Staff, train and develop their department’s hourly Team Members through ongoing feedback, establishment of performance expectations and by conducting performance reviews on a regular basis.
  • Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities (i.e., R&M, marketing).
  • Perform liquor, wine, and beer check in to ensure proper invoicing.
  • Ensure proper security procedures are in place to protect Team Members, Guests and Company assets, including security of beer walk-in, liquor room, storeroom, freezer and office.
  • Prepare end of shift reports.
  • Directly supervise Team Members.
  • When acting as Manager on duty, oversee all of the restaurant’s operations.
  • Ensure great food is served to every Guest.
  • Manages inventory efficiently, accurately, and in a cost-effective manner.
  • Fosters open communication with kitchen and FOH staff.

QUALIFICATION REQUIREMENTS 

  • 4-year college degree preferred.
  • Minimum of 6 months experience working in a full-service restaurant.
  • Must be capable of performing all functions and meeting qualification standards for all hourly positions.

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