Customer Service Representative
2 weeks ago
Customer Service Representative at H2O 4 U
At H2O 4 U, we are committed to providing high-quality water solutions to our customers in South Sioux City, NE and beyond. We are currently seeking a Customer Service Representative to join our team and help us deliver exceptional service to our valued clients.
Hours - Monday - Friday 12 to 5pm, One Saturday per month at 9am to 2pm
Job Responsibilities:
- Handle customer inquiries and provide information about our products and services
- Assist customers in selecting the right water treatment solutions for their needs
- Process orders and maintain accurate records of customer interactions
- Resolve customer complaints in a professional and timely manner
- Collaborate with other team members to ensure customer satisfaction
- Stay up-to-date on product knowledge and industry trends
- Prepare and balance daily deposit for bank.
- Post payments to customer accounts.
- Update service work orders.
Qualifications:
- Excellent communication and interpersonal skills
- 10 key experience.
- Strong problem-solving abilities
- Ability to work effectively in a fast-paced environment and Multi-task.
- Experience in customer service or a related field is preferred
- Knowledge of water treatment systems is a plus
About H2O 4 U:
Since 1961, Soft Water has been providing high-quality water treatment solutions to customers in South Sioux City, NE and the surrounding areas. As a family-owned and operated business, we take pride in offering personalized service and expert advice to help our clients make informed decisions about their water treatment needs. Our team of experienced professionals is dedicated to exceeding customer expectations and delivering innovative solutions that improve water quality and enhance everyday life. At Soft Water, we believe that everyone deserves clean, healthy water, and we are committed to helping our customers achieve that goal.
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