Automotive Service Advisor
4 months ago
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
Benefits/Perks
- Paid Holidays and Paid Time Off
- Careers Advancement Opportunities - we are always looking to promote from within
- Flexible Scheduling with a rotating day off
- Closed on Sundays
- Competitive Compensation with bonus incentives
Come join our award winning family. Recently named Tuffy New Dealer of The Year and Northville's Small Business of the Year. Business continues to grow and we need to bring on more talented team members. We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.
Responsibilities
- Make Customer Satisfaction number one
- Identify primary concerns and determine customer needs through open-ended questions
- Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
- Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
- Maintain a positive, energetic attitude throughout the day
- Basic knowledge of menu-based computer software
- Strong organizational skills
- Demonstrates the desire to improve and advance personally and professionally
- Two years of experience in an auto repair facility is a plus
- Valid drivers license with an acceptable driving record
- Flexible schedule and able to work weekdays, weekends, evenings
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