Fraud Analyst

1 month ago

Richmond, United States First Bank Richmond Full time
Job DescriptionJob Description

Position Summary

The Fraud Analyst will work within the Fraud & Physical Security Department to analyze the data provided by the institution’s various fraud detection and mitigation systems to detect various fraud incident trends and provide support for the Fraud & Physical Security Manager in investigations and research.

Essential Responsibilities

  • Utilizes the techniques and tools available within the institution’s systems to analyze data and identify patterns, trends, and anomalies that may indicate fraudulent activity.
  • Utilize current fraud mitigation tools daily across the institution’s systems, including Verafin, to proactively monitor potentially fraudulent activity.
  • Compile, analyze and present data reviewed to the Fraud & Physical Security Manager for further investigation.
  • Provides initial support to institutional staff for various fraud related issues and questions.
  • Collaborate with various teams across the institution to gather additional data and help identify opportunities for enhancement and efficiencies.
  • Research and compile all data necessary to satisfy legal requests and communications as directed by Fraud & Physical Security Manager.
  • Provides Notary services as needed.
  • Testify in court or legal proceedings as required
  • Administrative support responsibilities such as filing, document retention, daily review of verified garnishment and levy orders and any other duties as assigned.

Qualifications

  • Associates Degree or equivalent experience.
  • Strong attention to detail and the ability to think critically and make informed decisions.
  • Ability to work independently with strong initiative
  • Proven experience handling confidential information.
  • Excellent communication and interpersonal skills including ability to provide accurate, objective and chronological reports, both oral and written.
  • Experience within the criminal justice system or investigations preferred.
  • Customer service experience preferred.
  • Knowledge of financial industry regulations and fraud trends preferred, but not required.

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