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Full Time Client Service Representative
2 months ago
Key Responsibilities
- Greet clients and visitors with a friendly and welcoming demeanor.
- Answer phone calls, schedule appointments, and manage client inquiries.
- Assist in processing payments and maintaining accurate financial records.
- Coordinate communication between clients and veterinary staff to ensure exceptional patient care.
- Educate clients about our services, products, and preventive care recommendations.
- Maintain a clean and organized reception area.
Skills, Knowledge & Expertise
- Previous experience in customer service, preferably in a veterinary or medical setting.
- Strong communication skills with a focus on empathy and understanding.
- Ability to multitask efficiently in a fast-paced environment. Proficiency in computer systems for scheduling and record keeping.
- Genuine passion for animals and dedication to their well-being.
Benefits
- Competitive salary commensurate with experience.
- Health, vision, and dental insurance
- 401K retirement plan options, plus employer match.
- Opportunities for career growth and professional development.
- Supportive and collaborative team environment in a modern veterinary facility.
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