Full Time Client Service Representative

2 months ago


Doral, United States Doral Centre Animal Hospital Full time
Job DescriptionJob DescriptionDescriptionAre you passionate about exceptional customer service in a dynamic veterinary environment? Join us at Doral Centre Animal Hospital in sunny Doral, FL, where you'll play a vital role as a Client Service Representative. Dedicated to delivering compassionate and comprehensive care to pets, we pride ourselves on excellence in both treatment and client satisfaction. If you thrive in a client-focused role and want to contribute to a positive veterinary experience, apply for our Full Time Client Service Representative position. Join our team in a sunny and supportive atmosphere where your skills and compassion impact pets and owners daily.
Key Responsibilities
  • Greet clients and visitors with a friendly and welcoming demeanor.
  •  Answer phone calls, schedule appointments, and manage client inquiries. 
  • Assist in processing payments and maintaining accurate financial records. 
  • Coordinate communication between clients and veterinary staff to ensure exceptional patient care.
  •  Educate clients about our services, products, and preventive care recommendations. 
  • Maintain a clean and organized reception area. 


Skills, Knowledge & Expertise
  • Previous experience in customer service, preferably in a veterinary or medical setting.
  • Strong communication skills with a focus on empathy and understanding. 
  • Ability to multitask efficiently in a fast-paced environment. Proficiency in computer systems for scheduling and record keeping.
  • Genuine passion for animals and dedication to their well-being.


Benefits
  • Competitive salary commensurate with experience. 
  • Health, vision, and dental insurance 
  • 401K retirement plan options, plus employer match. 
  • Opportunities for career growth and professional development. 
  • Supportive and collaborative team environment in a modern veterinary facility.


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