Front of the House Supervisor

2 months ago

Reston, United States Ted's Bulletin Full time
Job DescriptionJob Description

Ted's Bulletin is a 6-unit neighborhood eatery bringing new creativity to American classics, open daily for all-day breakfast, lunch & dinner. Ted's is looking for great leaders who are poised for growth as we have four new locations opening in DC and Virginia over the next 18 months. Ted's is part of the Catalogue Company which operates Federalist Pig, Honeymoon Chicken, Sidekick Bakery, Ensemble digital kitchen and Kramer's.

The Front of the House Hourly Supervisor is a leader for the restaurant and is responsible for performance based on Ted's brand and standards. In addition, they will be responsible for delivering financial results, building a hospitality focused culture for internal and external guests, and developing a team of thoughtful leaders.

Job Duties:

  • Direct and supervise employees while executing and maintaining Ted's standards and operational excellence
  • Full responsibility for all aspects of the restaurant operation
  • Partner with the FOH team and culinary team to produce targeted results
  • Model hospitality and excellent guest experiences instilling service standards for the team
  • Hire, train and develop staff building a positive work environment
  • Actively coach and counsel employees to include documentation when appropriate
  • Ensure effective scheduling so that staffing needs are met, and labor costs are controlled
  • Partner with vendors to ensure product needs are met and the facility is fully operational
  • Achieve company profit standards for sales, costs, labor and own the P+L
  • Collaborate with Back of House team to execute safety and sanitation standards
  • Evaluate guest feedback and ratings and follow up with corrective action to ensure issues are resolved
  • Other duties as assigned

Qualifications:

  • College Degree preferred
  • 2+ years in restaurant supervisory role with career progression
  • Excellent working knowledge of restaurant systems and Microsoft Office suite
  • Ability to understand, interpret and positively impact financials
  • Proven ability to hire, train, develop and lead a diverse workforce
  • Ability to form relationships and communicate respectfully, and effectively with peers, leadership, and staff.
  • Must be able to work extended hours when business need necessitate
  • Must be able to stand for extended periods of time and lift up to 50 pounds

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