Office Coordinator and Dispatch

2 weeks ago


Ocala, United States One Hour Heating & Air Conditioning of Ocala, FL Full time $16
Job DescriptionJob DescriptionBenefits:
  • Employee discounts
  • Free uniforms
  • Paid time off

We are a family-owned and operated business looking for a competent office coordinator to help with the organization and running of the company's daily administrative operations. The ideal candidate will be a hard-working professional able to undertake various office support tasks and work diligently under pressure. This person will be comfortable working with great attention to detail and incorporating new and effective ways to achieve better results. Daily duties will include but are not limited to answering the phone, scheduling appointments, writing proposals, billing and collections, permitting, heavy email communication, reports, and office upkeep.

QUALIFICATIONS:

Extremely Reliable

Excellent verbal, written, and interpersonal communication skills

Strong problem-solving skills

Strong professional telephone presence

Self-confident, self-motivated, self-starter, flexible, and results-oriented

Ability to learn software applications used in the daily operations of the business

Customer service experience

Strong typing and data entry skills

Bookkeeping experience

Comprehensive understanding of local service area

Proven Ability to build, motivate, and manage a scheduler of a team of technicians

Exceptional verbal and written communication skills

Proficiency in Microsoft Office Suite (Excel, PowerPoint, and Outlook)

Ability to make decisions and work with little supervision

Ability to work under pressure and balance multiple tasks

A valid driver's license with a clean record

High School Diploma or equivalency

Office Experience 3 years (Required)

Experience in managing home service operations a PLUS

HVAC Company and QuickBooks experience a PLUS

RESPONSIBILITIES:


This person will be comfortable working with close attention to detail and incorporating new and effective ways to achieve better results.

Daily duties will include but are not limited to answering the phone, scheduling appointments, writing proposals, dispatching team, billing and collections, permitting, heavy email communication, and pulling reports.

Always maintain a professional demeanor with clients.

Possesses strength in team building and developing a positive rapport with company employees at all levels as well as our clients

Quickly resolve customer satisfaction issues, upholding our stellar reputation for excellence.

Nurture a culture of continuous learning, exceptional customer satisfaction, and top-tier service.

Job Type: Full-time

Pay: Starting at $16.00 and based on Experience

Expected hours: No less than 40 per week



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