Remote Chat Assistance Agent
2 weeks ago
Job Summary:
We are seeking a Chat Assistance Agent to join our dynamic customer support team. The ideal candidate will be responsible for providing timely and accurate assistance to customers via chat, resolving their queries and issues efficiently.
Responsibilities:
- Respond to customer inquiries and issues via chat in a timely manner
- Provide accurate information and assistance to customers
- Troubleshoot and resolve customer problems effectively
- Ensure customer satisfaction through excellent service
- Collaborate with team members to improve overall customer support experience
Qualifications:
- High school diploma or equivalent
- Excellent written and verbal communication skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills
Skills:
- Customer service orientation
- Attention to detail
- Ability to work well under pressure
- Team player
- Proficiency in typing and computer skills
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