Call Center Agent-REMOTE

3 weeks ago

Saint Petersburg, United States Fa Solutions Llc Full time
Job DescriptionJob DescriptionGeneral Description:

The FA Solutions Call Center Agent represents the client school to students and works to increase inquiries, convert applications and retain current students. This position is a high touch, Inbound/Outbound phone solution with high expectations in providing an excellent student experience. The Call Center Agent exhibits superior customer service skills and professionalism throughout daily interactions and communications with students. The Call Center Agent must demonstrate an ability to work independently as well as collaboratively with team members, administrators and staff.

Primary Duties and Responsibilities:
  • Ability to work with firm deadline and use outstanding customer service to recruit and retain students.
  • Utilize phone and email to communicate with students timely highlighting the features and benefits of the client school.
  • Become familiar with recruitment activities, information sessions, orientations, registration events for the client school.
  • Occasionally assist students with course selection and registration.
  • Advise on financial aid status and next steps.
  • Understand the financial process flow including the student payment process
  • Work within several VPNs, financial and student information software systems, updating notes, documenting activities
  • Toggle between different emails and systems to gather information and provide status updates
  • Attend remote training sessions to receive updated information about new programs and services.
  • Ability to follow the expectation of treating fellow employees, students and the institution’s guests with professionalism.
  • Ability to follow directions and complete tasks accurately as well as accept supervisory input and constructive criticism.
  • Other Duties as assigned
Qualifications and Education Requirements:
  • Associate degree or 24 college credits and/or a minimum of 1 year of working in an educational environment, preferably in admissions, registration, financial aid, or student records; or 3 years of relevant experience.
  • Strong computer system experience

Preferred Skills:
  • Recruiting, management, sales, and/or knowledge of higher education preferred
  • Must be able to demonstrate excellent written and oral communication skills
  • Goal oriented and intrinsically motivated with superior customer service and networking skills
  • Must maintain knowledge of Family Educational Rights and Privacy Act (FERPA) and commit to operating in compliance
  • Ability to manage multiple accounts and document/place comments in the system
  • Ability to build relationships with students and determine the correct program fit for students’ career and personal goals

  • Call Center Agent-REMOTE

    2 weeks ago

    Saint Petersburg, United States Fa Solutions Llc Full time

    Job DescriptionJob DescriptionGeneral Description:The FA Solutions Call Center Agent represents the client school to students and works to increase inquiries, convert applications and retain current students. This position is a high touch, Inbound/Outbound phone solution with high expectations in providing an excellent student experience. The Call Center...

  • Call Center Agent

    2 weeks ago

    Saint Charles, United States Senior Health Solutions Full time

    Job DescriptionJob DescriptionCall Center Agents needed.Senior Health Solutions is a state licensed agency specializing in the senior life and health insurance market.  We pride ourselves in outstanding customer service and deliver quality service to our clients.Are you looking for a career where you can build your own book of business and have more control...

  • Call Center Agent

    2 weeks ago

    Saint Charles, United States Senior Health Solutions Full time

    Job DescriptionJob DescriptionCall Center Agents needed.Senior Health Solutions is a state licensed agency specializing in the senior life and health insurance market.  We pride ourselves in outstanding customer service and deliver quality service to our clients.Are you looking for a career where you can build your own book of business and have more control...

  • Call Center Agent

    3 weeks ago

    Port Saint Lucie, United States IVOX Solutions LLC Full time

    Job DescriptionJob DescriptionFully Paid Training!!iVox Solutions is looking for Call Center Agents to join our team. A Call Center Agent , will act as a liaison, provide product/services information and resolve any emerging problems that our business accounts might face with accuracy and efficiency. The best agents are genuinely excited to help clients....

  • Call Center Agent

    2 weeks ago

    Port Saint Lucie, United States IVOX Solutions LLC Full time

    Job DescriptionJob DescriptionFully Paid Training!!iVox Solutions is looking for Call Center Agents to join our team. A Call Center Agent , will act as a liaison, provide product/services information and resolve any emerging problems that our business accounts might face with accuracy and efficiency. The best agents are genuinely excited to help clients....

  • Call Center

    2 weeks ago

    Saint Petersburg, United States GA Foods Full time

    Job DescriptionJob DescriptionJob detailsSalary$16.75Potential extra earnings: Up to $2/hour Job Type/ScheduleFull-time, M-F,100% On-siteJob DescriptionFor over Fifty years, GA Foods has been creating and delivering high-quality nutritious and well-balanced meals to seniors, children, the military, and emergency response. GA Foods sets ourselves apart with...

  • Call Center

    3 weeks ago

    Saint Petersburg, United States GA Foods Full time

    Job DescriptionJob DescriptionJob detailsSalary$16.75Potential extra earnings: Up to $2/hour Job Type/ScheduleFull-time, M-F,100% On-siteJob DescriptionFor over Fifty years, GA Foods has been creating and delivering high-quality nutritious and well-balanced meals to seniors, children, the military, and emergency response. GA Foods sets ourselves apart with...

  • Call Center Appointment Setter

    3 weeks ago

    Saint Petersburg, United States Great Day Improvements: A Family of Brands Full time

    Overview: **Home Performance Alliance - Call Center Appointment Setters** Home Performance Alliance (HPA) has over 10 years’ experience serving the Florida market. We have over 300 dedicated professionals whose only mission is to provide superior products and best-in-class customer service for each one of our homeowners. We accomplish this mission by...

  • Call Center Representative

    5 days ago

    Saint Petersburg, United States Luxury Bath Technologies Full time

    Job DescriptionJob DescriptionCall Center Representatives Wanted*** ATTENTION: APPOINTMENT SETTERS ***We are Luxury Bath of Central Florida, a company that has been serving the area for 30+ years! Due to our expanding territory and major success, we need NEW team members! We're in search for candidates with a positive attitude and committed to...

  • Call Center Representative

    2 days ago

    Saint Petersburg, United States Luxury Bath Technologies Full time

    Job DescriptionJob DescriptionCall Center Representatives Wanted*** ATTENTION: APPOINTMENT SETTERS ***We are Luxury Bath of Central Florida, a company that has been serving the area for 30+ years! Due to our expanding territory and major success, we need NEW team members! We're in search for candidates with a positive attitude and committed to...

  • Financial Services Agent

    3 weeks ago

    Saint Petersburg, United States Lumina Financial Solutions Full time

    Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with Lumina Financial Solutions.Are you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than Lumina Financial Solutions!!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life,...

  • Financial Services Agent

    2 weeks ago

    Saint Petersburg, United States Lumina Financial Solutions Full time

    Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with Lumina Financial Solutions.Are you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than Lumina Financial Solutions!!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life,...

  • Financial Services Agent

    2 weeks ago

    Saint Petersburg, United States Lumina Financial Solutions Full time

    Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with Lumina Financial Solutions.Are you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than Lumina Financial Solutions!!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life,...

  • Financial Services Agent

    5 days ago

    Saint Petersburg, United States Lumina Financial Solutions Full time

    Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with Lumina Financial Solutions.Are you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than Lumina Financial Solutions!!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life,...

  • Call Center Appointment Setter

    3 weeks ago

    Saint Petersburg, United States Great Day Improvements Full time

    Overview Home Performance Alliance - Call Center Appointment Setters Home Performance Alliance (HPA) has over 10 years' experience serving the Florida market. We have over 300 dedicated professionals whose only mission is to provide superior products and best-in-class customer service for each one of our homeowners. We accomplish this mission by having a...

  • Call Center Appointment Setter

    2 weeks ago

    Saint Petersburg, United States Great Day Improvements Full time

    Overview Home Performance Alliance - Call Center Appointment Setters Home Performance Alliance (HPA) has over 10 years' experience serving the Florida market. We have over 300 dedicated professionals whose only mission is to provide superior products and best-in-class customer service for each one of our homeowners. We accomplish this mission by having a...

  • Call Center Agent

    1 month ago

    Saint Petersburg, United States Payless Car Rental Full time

    Associates will be responsible for fielding inbound calls, engaging customers by providing a consistent high quality service experience, delivering accurate information, answering a wide variety of inquires, coaching customers through web based interface, entering provided details for ticketing system, ensuring all systems and related interfaces are working...

  • Call Center Agent, Gateway Arch

    3 weeks ago

    Saint Louis, United States Metro Transit - St. Louis Full time

    Call Center Agent: Gateway Arch ($16.30/hr + $300 Hiring Incentive) Mission The Gateway Arch is looking for applicants that possess exceptional communication and guest service skills in order to convey information regarding the Gateway Arch and the other surrounding riverfront attractions to our guests. As a call center agent, you will provide valuable...

  • Call Center Agent, Gateway Arch

    2 weeks ago

    Saint Louis, United States Metro Transit - St. Louis Full time

    Call Center Agent: Gateway Arch ($16.30/hr + $300 Hiring Incentive) Mission The Gateway Arch is looking for applicants that possess exceptional communication and guest service skills in order to convey information regarding the Gateway Arch and the other surrounding riverfront attractions to our guests. As a call center agent, you will provide valuable...

  • Call Center

    3 weeks ago

    St Petersburg, United States G.A. Food Service, Inc. Full time

    Job details Salary $16.75 Potential extra earnings: Up to $2/hour Job Type/Schedule Full-time, M-F,100% On-site Job Description For over Fifty years, GA Foods has been creating and delivering high-quality nutritious and well-balanced meals to seniors, children, the military, and emergency response. GA Foods sets ourselves apart with flavorful menus...