Customer Support Engineer

2 weeks ago


Los Angeles, United States TekWissen LLC Full time
Job DescriptionJob DescriptionOverview Tekwissen Group, is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable. Job Title: Customer Support Engineer Duration: 6 Months Location: Los Angeles, CA, 90039Job Type: Contract Work Type: Onsite Job Description:
  • Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • Checks out and approves operational quality of system equipment.
  • Instructs customers in the operation and maintenance of the system.
  • Serves as company liaison with customer on administrative and technical matters for assigned projects.
  • Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
  • This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
  • This job provides customer support.
TekWissen Group is an equal opportunity employer supporting workforce diversity.

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