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Shift Leads/ supervisor

2 months ago

Honolulu, United States Capriotti's Honolulu Full time $17 - $25
Job DescriptionJob Description
4210 Waialae Ave, Honolulu HI 96816
In the Kuono Marker Place across from Kahala mall

Job Summary:
Passion Be the Best, is our brand mission Shift Leaders lead a shop during a shift to ensure Capriottis
guests receive exceptional great service and operational excellence is consistently achieved throughout a
shift.

RESPONSIBILITIES:
  • Delegate duties and fairly assign specific tasks to ensure team members are prepared for our
  • guests.
  • Responsible for the training and development of team members.
  • Contributes to a team environment by recognizing and reinforcing individual and team
  • accomplishments.
  • Follow inventory control procedures and guidelines
  • Follows all Capriottis procedures and operational policies, cash handling, sanitation and
  • safety/security, to ensure the safety of all teams members and guests during each shift.
  • Assist with labor management costs
  • Acts with integrity, honesty and knowledge to promote the Capriottis values and culture.
  • Must demonstrate proficiency in all areas of shop operations to assist where needed during
  • assigned shift.
  • Maintain cleanliness and organization throughout the shop and ensure proper set up and
  • breakdown of all areas, including dining room, restrooms, cold station, grill and prep areas.
  • Work as a team to prepare for each shift
  • Ability to manage time effectively while meeting all job responsibilities.
  • Maintains a positive work environment for team members and guests during each shift.
  • Greets guest to make them feel welcome and comfortable.
  • Prepares and role models all Capriottis menu items according to Capriottis standards for
  • quality, consistency and timeliness
  • Oversees food quality production of others for quality and standards.
  • Follows sanitation and safety procedures including knife handling and kitchen equipment.
  • Maintains regular and consistent attendance and punctuality.
KNOWLEDGE/SKILLS/REQUIREMENTS:
  • Excellent guest service skills required.
  • Must be able to take direction and delegate responsibilities.
  • Ability to work in a fast-paced environment.
  • Team oriented, adaptable, dependable, and strong work ethic.
  • Ability to communicate effectively to help keep all team members informed.
  • Flexible schedule; could include nights, weekends.
  • Physical Requirements:
  • Ability to withstand work conditions in temperatures of 0F or less and up to 100F.
  • Ability to move throughout the restaurant for extended periods at a time.
  • Can move 50 lbs. for a distance of up to 10 feet.
  • Ability to balance and move up to 25 lbs. for distances of up to 50 feet.


Education/Experience Requirements:
  • High school or equivalency required; college coursework or degree preferred.
  • Previous supervisory and hospitality industry experience preferred.
  • At least 18 years of age.
  • Proven track record of success as a restaurant manager.