Program Manager

4 weeks ago

Davenport, United States Vera French Community Mental Health Center Full time
Job DescriptionJob Description

JOIN OUR TEAM

The Program Manager on the Assertive Community Treatment (ACT) team develops, implements, and directs the Assertive Community Treatment Team program, a self-contained clinical team which assumes responsibility for directly providing needed treatment, rehabilitation, and support services to identified clients with severe and persistent mental illness.

WHAT YOU'LL DO:

  • Day-to-day supervision to direct service providers of program. The Program Manager guides the multidisciplinary ACT Team in the ACT Model and philosophy of care. The Program Manager further directs and supervises ACT staff activities, leads organizational, clinical, and service planning meetings and coordinates administrative functions
  • The Program Manager works in collaboration with the ACT psychiatric provider to provide clinical direction to staff.
  • Provides leadership in directing treatment services designed to reduce episodes of harmful outcomes such as use of emergency departments, medical and psychiatric inpatient admissions, arrests and incarceration for program clients.
  • Lead and attend agency and community meetings as assigned.
  • The Program Manager guides the team in using collaboration to deliver positive behavioral health, social and individual consumer outcomes such as consumer participation in education, competitive employment, and family and social relationships.
  • Oversee budgetary aspects of program in conjunction with fiscal department to ensure ongoing financial stability of program.
  • Monitor and coordinate client ratio expectations for Team.
  • Monitor accuracy and eligibility of client payer sources for billing/reimbursement. Tracks and completes prior authorizations as needed and signs of documents and receives payments.
  • ACT is field-based position and requires at least 80% of services to be provided to consumers in their homes, shelters, places of employment, vocational and education settings and other community settings.
  • Perform and document psychosocial interventions with clients, family members and others
  • Provide diagnostic assessments, individual and group interventions in collaboration with supervisors and/or other service providers

WHAT YOU'LL NEED:

Education:

Masters in Nursing, Social Work, Psychiatric Rehabilitation, Mental Health Counseling, Psychology or Occupational Therapy, or BSN.

Skills and Experience:

  • Must possess strong clinical skills and experience providing treatment to persons with severe and persistent mental illnesses.
  • Supervisory and program management experience preferred.
  • Possess a clear understanding of the characteristics and problems of adults with severe and persistent mental illnesses and be knowledgeable about the ACT model.

Requirements:

  • Evenings, weekends and occasional nights, early mornings are required to meet needs of clients.
  • Must be able to participate in 24/7 on-call rotation, and be able to provide leadership in times of crisis.
  • Ability to be flexible in scheduling.
  • Must carry a valid driver's license and have current automobile insurance in accordance with Vera French policy. Ability to travel, generally within a 50 mile service model radius.

WHO YOU ARE:

  • Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
  • Persistent. Although it may take a while to achieve a goal, you do not give up.
  • Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
  • Confidential. Ability to maintain a high level of confidentiality and possess a high level of interpersonal skills, both verbal and written in order to provide information to clients and other personnel.

Share Our Values: We are united by our shared values of community service, compassion, empowerment, respect, resourcefulness and professionalism.

Make an Impact: Our mission is to enhance the mental health of all in our community through quality, accessible and comprehensive care.

Learn and Grow: Vera French offers various in-house training opportunities CPR, Medication Management and other trainings through our learning management system. To encourage our staff to continue their education, Vera French also offers a Tuition Reimbursement and Loan Repayment program for all employees after one year of service.

What we Offer:

    • Start and Stay Bonuses
    • Group Health, Dental and Vision insurance
      • Wellmark Blue Cross/Blue Shield Health Insurance
      • Delta Dental - Dental and Vision Insurance
    • Employer paid Life Insurance, AD&D, LTD through Mutual of Omaha
      • Supplemental Life Insurance, Short Term Disability available
    • 401(k) with employer contribution & matching
      • Employer contribution 3% of annual salary, vested day one
      • Employer matching 25% of every dollar put in by employee, up to 6%
    • Tuition & Loan Repayment Program
      • Every employee (full-time or part-time) is eligible after one year of service
    • Paid Time Off
      • Nine paid holidays per year
      • Nine paid sick days per year, accrued on a payroll basis
      • 2 weeks vacation per year, accrued on a payroll basis

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