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Front Desk

2 months ago

McLean, United States Dwell Design Studio Full time
Job DescriptionJob DescriptionDescription:

A rapidly growing architectural company currently located in the area, is looking for a Full-time Receptionist – Office Assistant to join their fun team. The Receptionist/Office Assistant plays a large role in creating a first impression of the company via in-person and phone interactions with individuals, including prospective clients, employees, guests and vendors who walk through the door. If you are a polished professional with a can-do positive attitude and a service mindset, this job could be the perfect fit for you This position provides a great entrée into the world of multi-family architecture and offers career growth opportunities.

Job Description

· Greet customers with a smile and maintain a tidy work area

· Ensure a smooth and seamless employee and guest experience by communicating warmly, clearly and effectively to meet the request at hand

· Answer phone calls promptly and professionally, including external and internal calls

· Transfer calls as required, familiar with the roster of approximately 190 employees and their positions

· Coordinate conference room scheduling and set-up as well as vendor lunch and learns

· Perform general office duties, as required, including sorting and delivering mail, perform outgoing shipping, and errands

· Assist with onboarding and training of new employees, processing paperwork and getting compute, phone and desk setup.

· Assist internal clients/teams with logistics, needs, events and outings

· Answer questions and solve problems independently with cross-training to provide accurate information

· Provide professional, timely, courteous and accurate service to employees, clients and vendors

· Understand and follow tasks for all assigned areas

· Order and stock office and breakroom supplies

Requirements:

Education

· High School diploma or general education degree (GED)

· College degree and/or related experience and training preferred

Job Qualifications

· Previous receptionist or administrative support experience preferred but not required

· Perform daily responsibilities with initiative (i.e. opening/closing tasks, stocking supplies, completing requests, meeting deadlines)

· Be able to learn quickly and follow detailed instructions

· Communication Proficiency (oral and written) Customer Focus Team Orientation Multi-Tasking

· Strong proficiency in MS Office Suite

· Strong organizational skills and detail-orientation

Experience

· Minimum 4 years of office administration or reception experience (or an equivalent combination of education and experience, sufficient to successfully perform the essential duties of the job)


Additional Eligibility Qualifications

· Ability to interact with senior management, staff, clients and vendors as a service professional at all times

· Motor valid driver’s license and insurance

· Exhibit motivation and initiative, flexible and energetic spirit

· Familiar with basic bookkeeping procedures, strong attention to detail

· Good analytical skills, ability to prioritize and multi-task job duties

· Provide consistently accurate service

· Ability to follow through and help with tasks as a team player

· Proven computer experience; proficiency in Outlook, Word and Excel required

· Ability to lift 40 pounds repetitively

· Position requires frequent reaching, bending, standing and sitting for prolonged periods


Work Environment

This job operates in a professional office environment with a casual business attire for employees. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 80% of the time; and extend hands and arms in any direction.

AAP/EEO Statement

Dwell Design Studio provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.