Training and Development Specialist

2 weeks ago

Dublin, United States MRA Recruiting Services Full time
Job DescriptionJob DescriptionBMI Federal Credit Union – a Member-owned financial institution, is seeking a Training and Development Specialist to join our growing team. As a Training and Developing Specialist you will create and manage a continuous learning environment to ensure ongoing development of all employees, which reflects the strategic priorities of the Credit Union. The Training and Development Specialist is responsible for working with team members, cross functional business partners and Subject Matter Experts (SMEs) to design, develop, deliver and evaluate blended training programs to enable new and existing employees to excel in their roles. Various modes of delivery are expected including web-based, video, classroom and on-site at the Credit Union’s branches.

ESSENTIAL JOB FUNCTIONS:
  • Manage full-cycle training programs, including but not limited to: effective training analysis, new hire orientation, course development, Learning Management Systems (LMS), live instructor-led, or blended training on various topics affecting the Credit Union’s services and operations
  • Design, develop, and facilitate training programs for the Credit Union
    • Create and/or purchase appropriate training materials
    • Use effective teaching strategies
    • Administer tests
    • Determine progress
  • Evaluate the effectiveness of the various training programs through observation, feedback, and tests; perform in-depth needs analysis to uncover learner and organizational needs, identify performance gaps and changes in work process, procedures and technologies, and make changes and updates to align with objectives and strategic priorities
  • Manage and facilitate corporate university programs by assisting employees to gain and increase knowledge and skills of working in a financial institution
  • Select and administer LMS to setup, track, and report on training events and sessions
  • Responsible for major projects and initiatives including learning and development in support of the Credit Union
  • Evaluate, research, negotiate, and recommend modifications to existing LMS curriculum and maintain relevance to Credit Union requirements
  • Act as project manager for implementation of learning solutions
  • Create reports and supporting material of training effectiveness to be presented to management
  • Prepare new and update existing operational training material and procedure manuals
  • Provide consultation and expert advice to management and employees on operation procedures and assist managers in coordinating cross-training opportunities for their employees
  • Manage, purchase, and maintain library of useful training materials
  • Develop, organize, and facilitate an all-day employee training event; assist in BMI FCU’s planning of employee events and other activities throughout the year
    • Develop curriculum
    • Research and select keynote speakers
  • Assist employees with selecting and registering for external training events
  • Visit all branch locations to develop community relationships and assess any training needs
  • Create and update training policies and procedures when necessary
  • Develop SMEs in facilitation techniques and skills for specific courses as well as provide clear evaluation guidelines
  • Ensure the VP of Human Resources is kept fully informed

WORK ENVIRONMENT: Office Environment. Some travel required to other branch locations.

QUALIFICATIONS AND SKILLS REQUIREMENTS:
  • Bachelor’s degree in Training, Human Resources, Communications, or related field preferred
  • 3+ years of experience in implementing training solutions and facilitation; a viable combination of experience and education will be considered
  • Ability to demonstrate effective presentation and facilitation skills, oral and written communication skills, and strong technical skills
  • Highly motivated with proven experience applying instructional design principles resulting in the implementation of effective training solutions
  • Outstanding interpersonal skills with the ability to develop and maintain key relationships with project owners and SMEs
  • Critical thinking skills
  • Knowledgeable of training methodologies and changes in the training industry
  • Experience developing and managing curriculums based on position specific needs
  • Experience with administration and reporting features within an LMS
  • Proficient in Microsoft Office, general computer programs, and general office equipment
  • Experience with course authoring tools preferred
  • Thorough understanding of andragogy
  • Demonstrated ability to prioritize and manage multiple projects
  • Ability to perform duties with independent judgment and discretion
  • Ability to perform intermediate mathematical calculations
  • Ability to receive and maintain confidential information

PHYSICAL REQUIREMENTS:
Must be able to meet the following physical requirements, with or without reasonable accommodation: 1) Sit, walk, stand, use hands to manipulate, handle, feel, and control items or equipment; 2) Reach with hands and arms; 3) Talk and hear; 4) See and be able to read, write, and interpret text, and spreadsheets; 5) Occasionally lift and move objects weighing up to 10 pounds.

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Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

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