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Route Service Representative

4 months ago

Joplin, United States Interstate Batteries Of The Four Corners #4853 Full time
Job DescriptionJob Description

We are currently looking for a qualified Route Service Representative for this location. As an integral part of our Interstate Battery distributorship, the Route Service Representative is driven by purpose and results. He or she will act every day to make a positive contribution to the business, the customers, the community, and his or her team.

 If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you are not willing or able to participate with us at this level, we are not a good fit for you. Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions, in other words live above the line. We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following above-the-line principles.

 

Above-the-line principles:

  • Accountability: See it, Own it, Solve it, Do it.
  • Become part of the solution.
  • Respect for others and their feelings.
  • Act now, ask the questions:
    • What else can I do?
    • What coaching do you have for me?                 
    • What can I do better?
  • Personal ownership and pride; reject average, show others that you care.

 

Responsibilities:

  •  Deliver batteries and provide service to each dealer on your route in a timely manner
  • Establish, build, and maintain good dealer relationships
  • Complete documentation daily
  • Maintain routes by keeping displays clean and information up to date
  • Correctly invoice all units that fail to last warranty period
  • Rotate batteries to maintain quality product and set service standards
  • Collect and handle payments
  • Collect and return junk and/or used batteries
  • Load and unload truck daily
  • Follow all Environmental Health and Safety rules and policies

What you will bring:

  • Must possess current DOT Medical Certification
  • Clean driving record
  • Class E drivers license (or ability to obtain one within 90 days of hire date)
  • Prior driving and customer service experience highly desirable
  • Good communications skills
  • Strong customer service skills
  • Ability to read, write and compute basic math

Benefits:

  • PTO plan begins on day one
  • Family Health and Dental Insurance
  • Major holidays observed (paid)
  • 401k with company match
  • Monday – Friday work week
  • Uniforms provided