PMO Program Manager

4 weeks ago

Raleigh, United States Minuteman Security Technologies Inc Full time
Job DescriptionJob DescriptionDescription:

Our MST Program Management Office (PMO) supports security upgrades and installations around the world. We are looking for an experienced Program Manager to join our growing team. This position requires significant Project Management and Account Management experience. This Program Manager will have the primary responsibility of managing all aspects of assigned strategic accounts and coordinate efforts of all projects and activities to ensure alignment to the client’s overall strategic business objectives. The Program Manager also has the primary responsibility of providing strategic and operational guidance to the company’s internal and external stakeholders to ensure consistent delivery of the Security Program’s overall goals


Responsibilities:

- Thorough understanding of customer’s strategic objectives and understanding of how the PMO fits into the overall solution.

- Collaboratively create a unified security program that addresses the client’s strategic goals and guide all stakeholders toward the overall objectives.

- Complete oversight of all active projects, proposals and service requests.

- Complete understanding of each assigned client’s entire security program and strategically guide all stakeholders and contributors to ensure that they are all working effectively toward the program’s overall objectives.

- Define the program and its governance.

- Manage program’s budget.

- Plan the overall program and monitor its progress.

- Manage risks and issues and take corrective measures.

- Coordinate projects and their interdependencies.

- Review contracts and proposals as required.

- Prepare or oversee preparation of technical specifications.

- Process or approval of customer invoices for projects, RMR and service.

- Manage stakeholder communications.

- Prepare or review submittal documents on projects and proposals.

- Coordinate with customer sponsors, senior executives, internal and external stakeholders, and IT.

- Remain engaged in all assigned projects throughout the entire life of the Project and Program.

- Mitigate uncertainty through effective communication, collaboration, and planning.

- Serve as liaison between customer or customer delegates to Project Managers, Sales, MM field, and management teams.

- Review scope documents with Project Management teams and customer stakeholders to ensure accuracy and understanding.

- Perform quality control audits and inspections.

- Coordinate, track and communicate project milestones such as prewire, physical installation and programming.

- Overnight stay and travel while performing duties at remote job locations and job training when required.


Qualifications:

Possession of valid state issued driver’s license. • Good driving record.

- Willingness to travel.

- Effective communication skills including the ability to ask probing questions, detect unstated assumptions and resolve conflicts.

- Effective presentation skills.

- Comprehensive understanding of installation methods, best practices and procedures.

- Ability to estimate cost, time and project budgets.

- Thorough understanding of project-based accounting and financials.

- Ability to author proposals and written formal change orders.

- Ability to work with subcontractors and vendors to maintain and develop strong partnerships.

- Good understanding of development of sequence of operation documents.

- Good knowledge of construction contracting methods and AIA documents.

- Good working knowledge and understanding of construction contracts.

- Excellent organizational and prioritization skills.

- Able to manage multiple projects simultaneously.

- Comprehensive understanding of margin analysis.

- Analytical approach to problem solving. Must be able to identify potentials for problems and proactively mitigate the issue.

- Proactive approach to problem solving.

- Ability to work independently with minimal supervision.

- Ability to identify tasks and delegate.

- Ability to identify value add propositions.

- Effectively use project management tools and basic office software such as Microsoft Project, NetSuite, Microsoft Excel, Microsoft Word and Microsoft Outlook.

- A recognized Project Management credential such as PMP, CSPM, or other is preferred


This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Minuteman Security Technologies, Inc is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Requirements:


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