Crisis Liaison

Job Title: Crisis Liaison

Job Classification: Hourly Non-Exempt

Reports To: Crisis Services Manager

Work Schedule: Monday-Friday; 40 hours/week; 1.0 FTE

Primary Responsibilities:

Crisis Liaison is responsible for assisting the Crisis Team and Case Managers, and other support staff in providing crisis services within a multi-disciplinary treatment team.

Minimum Qualifications:

• Bachelor’s degree (BA/BS) or four years of equivalent education and/or experience working in the human services field.
• Certification in the State of Kansas to provide the service, which includes criminal, abuse/neglect registry, and professional background checks.
• Completion of a training program approved by KDADS within 6 months of hiring.
• Experience using Electronic Medical Record preferred.
• Must be proficient in the English Language.

Essential Job Functions:

• Triage crisis phone calls and coordinate needed services.
• Assist Crisis Team, QMHPs and other involved staff in coordinating state or acute psychiatric hospitalizations or crisis/respite bed facility admissions and discharges.
• Assist Crisis Coordinator, QMHPs and other involved staff by providing supportive interaction with clients in crisis to maintain safety.
• Communicate and work with community partners (hospital ER, primary care physician, law enforcement, and school staff) as needed to keep informed of crisis status.
• Crisis Liaison fulfills the duties and responsibilities as Hospital Liaison for the two state hospitals.
• Crisis Liaison will fulfill the duties of the PRTF Coordinator. This will require coordination, phone calls, and discharge planning with PRTF where the client is placed.
• There may be times when work outside of the regular job hours are required but are occasional and compensated as overtime.
• Other duties as assigned.

Supervisory Responsibilities:

This position is not a supervisory position.

Physical Demands:

• Ability to sit for extended periods of time
• Ability to focus on computer screens for extended periods of time

Work Environment:

• The main work site for this position will be in the Hiawatha Main Office. However, some travel to other sites may be required.
• Professional and deadline-oriented environment
• Interactive with other staff members