Banquet Captain-South Coast Winery Resort

3 weeks ago

Temecula, United States Carter Hospitality Group Full time
Job DescriptionJob DescriptionBenefits:
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

South Coast Winery Resort & Spa is seeking an ecperience Banquet Captain. The ideal candidate must be able to work weekends and evenings. Experience in a fast pace resort a plus

Some essential duties include:

  • Meet and greet guests in a friendly and warm manner.
  • Coordinates with the event host on all aspects of the banquet function.
  • Performs planning and organization functions for the banquet department like maintaining the banquet logbook, maintaining and updating function sheets and BEOs.
  • Checks banquet rooms, service and kitchen areas for cleanliness, proper set up and make sure sufficient supplies and equipment are available for the function.
  • Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
  • Ability to respond quickly and accurately to guest requests.
  • Display good customer relation skill and take initiative to greet guests in a friendly manner.
  • Plan the event course and orchestrates its completion in a timely, quiet and courteous manner.
  • Observe guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.
  • Adhering to all banquet standard process and also hotel standard policies and procedures.
  • Supervises and trains staff in the set up and break down of assigned banquets rooms according to contract and managers instruction.
  • Supervises and trains staff in the service of food and beverages according to standards.
  • Discuss any last minute changes with the banquet team.
  • Ensures all guest requirements are se and ready 30 minutes before even start time.
  • Coordinates function details with banquets, conference planning and kitchen staff.
  • Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service.
  • Monitor banquet personnel in the performance of their duties.
  • Assist in conducting pre-shift and pre-function meetings.
  • Actively participates in set up of banquet rooms and served of food and beverage to guests.
  • Communicates frequently with function hosts in order to ensure that their needs are being met.
  • Ensures all guest checks are billed and signed by the host according to planned arrangements.
  • Endues accurately daily sales reconciliation and postings are completed and provided to the front office.
  • Display awareness and compliance with hotels security, safety, and emergency and energy procedures.
  • Ensure high grooming and hygiene standards are met by all banquets staff.
  • Monitors the profitability of functions to ensure quality of portions control while minimizing waste and broken or lost supplies.
  • Assist the Banquet Manager to establish maintenance, repair, and cleaning schedules for all banquet equipment and facilities.
  • Guide, direct, and motivate banquet staff, provide guidance and direction to subordinates including setting performance standards and monitoring performance.
  • Ability to take and pass training provided and required by the banquet department to complete daily operational duties.
  • Other duties as assigned by Manager.
  • Takes PRIDE in everything we do.
  • Takes OWNERSHIP of their actions and decisions.
  • Displays LEADERSHIP in our industry and our community.
  • Acts with INTEGRITY by being honest, trustworthy and doing the right thing.
  • Displays TEAMWORK by committing to common goals based on open and honest communication.
  • Delivers EXCELLENCE to our guests, our communities and to each other.

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