Beverage Server

4 weeks ago

Camp Verde, United States Cliff Castle Casino Full time
Job DescriptionJob Description

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Position: Beverage Server

Wage: 7.00/hr. plus tips

POSITION SUMMARY: Responsible for providing exceptional beverage service to all Casino Guests in accordance with CCCH & departmental standards.

ESSENTIAL DUTIES: Specific areas of responsibility included, but not limited to:

· Take and deliver beverage orders to guests in a prompt and courteous manner while maintaining a friendly and pleasant atmosphere.

· Maintain knowledge of beverage menu, all products, and POS system.

· Continuously walk through assigned section with beverage cart offering service and upsell according to department SOP’s.

· Observe alcoholic beverage service rules according to Title 4 & department standards to prevent serving minors, over-serving, or serving intoxicated guests.

· Stock, replenish and clean beverage work areas, including self-serve station and picking up glassware on casino floor.

· Balance a cash bank and keep accurate records of sales transactions for end of shift report.

· Complete opening and closing side work duties in a timely manner.

· Maintain knowledge of all CCCH & department special events and promotions.

· Perform other duties as directed.

QUALIFICATIONS:

· Education: N/A

· Work Experience:

a. Have at least 6 months’ experience in a cash money-handling position.

b. Have at least 6 months’ experience in beverage serving.

· Knowledge, Skills, and Abilities:

a. Be personable, outgoing and able to deliver exceptional guest service.

b. Able to plan, be well organized, and possess a good memory for guests and beverage orders.

· Professional Licenses & Certifications Requirements:

a. Have or obtain a valid Title 4 and Alcohol Awareness certification upon hire.

b. Have or obtain a valid Food Handlers certification upon hire.

· Be at least 18 years of age.

· Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.

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