Banquet Server
4 weeks ago
Position: Banquet Server On-Call
Department: Food & Beverage
Wage: 8.50/hr. plus tips
POSITION SUMMARY:Responsible for the successful set-up, break down, and servicing of banquets, functions, meetings, and special events while providing exceptional service to guests.
ESSENTIAL DUTIES:
- Provide exceptional guest service before, during, and after banquet functions according to CCCH and departmental standards of service.
- Assist with set-up and break down of events areas.
- Execute all tasks delegated by the Banquet Captain in a timely manner consistent with department SOP?s.
- Set up banquet room as requested to include glassware, service ware, linen, tables, buffet set up, stage, dance floor, portable bars, or any special requests.
- Assist with breakdown and reset of meeting and conference room in accordance with the event specifications to ensure readiness of the room for other functions.
- Ensure proper handling and storage of food and equipment by following health codes and department standards.
- Stock and replenish all product according to department standards, ensuring quality and par levels are maintained.
- Promptly assist guests with special requests and other needs in an efficient manner.
- Notify Banquet Captain of incidents, conflicts, or concerns affecting or potential to affect normal business operations or guest services.
- Attend all meetings and training as required.
- Perform other functions as requested.
QUALIFICATIONS:
- Education: n/a
- Work Experience:
- Previous experience with food and beverage service, or retail, preferred.
- Knowledge, Skills, and Abilities:
- Possess strong communication skills and be able to effectively and professionally interact with guests, vendors, and other Team Members to communicate options, directions, and de-escalate tense situations.
- Verbal fluency in English is required. Fluency in other languages, a plus.
- Ability to multi-task and keep track of multiple guest requests in a fast paced environment.
- Professional Licenses & Certifications Requirements:
- Have or valid obtain Food Handlers certification upon hire.
- Have or valid obtain Title 4 certification upon hire.
- Be at least 18 years of age.
- Able to demonstrate eligibility to work in the U.S.
- Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.
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