Shipping & Receiving - Office Services Representative

4 weeks ago


Saint Paul, United States Loffler Companies, Inc. Full time
Job DescriptionJob Description

Join the dynamic team at Loffler and take on a multi-faceted role as a Shipping and Receiving Clerk. In this fast-paced and varied position, you'll be the go-to person for all things related to the stockroom, incoming packages, outgoing UPS shipments, USPS mail, and maintaining the overall efficiency of the stockroom and mailroom. From managing inventory and coordinating package deliveries to daily building supply walks, your role is at the heart of keeping operations running smoothly. If you thrive in a role that offers a blend of responsibilities, where no two days are the same, this is your opportunity to shine. Take the lead in ensuring that everything from safety glasses to outgoing UPS packages is managed with precision and attention to detail. Join us and be a pivotal part of Loffler's success story.

Essential Duties and Responsibilities:

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "other related duties as assigned":

Increased proficiency in the following:

Fulfillment

  • Pack and ready materials for shipment and distribution.
  • Use client/Loffler designated control systems to ensure accuracy of job and inventory accuracy.

Mail Services

  • Receive, sort & deliver mail to client specifications.
  • Prepare outgoing mail using client site mailing equipment.
  • Be aware of and follow all US postal regulations.

Copying/Printing

  • Produce, finish, and deliver finished product based on end user request.
  • Use Loffler provided and/or customer provided software to schedule and bill print/copy jobs.
  • Understand and assist as needed in file editing and consulting in preparation for print.

Scanning

  • Scan originals into client designated locations.
  • Properly process original document to client specifications.
  • Maintain high levels of output and accuracy.

Reception

  • Answer phones; greet clients and visitor and other duties as assigned.

Hospitality

  • Conference and event set up. Clean, stock and prep client meeting areas.

Courier

  • Delivery within and outside of client locations.

Shipping & Receiving

  • Use shipping systems (UPS, FedEx, etc.) and client systems to receive and ship client items.

Legal Services

  • Have a working knowledge of typical Legal Office procedures.
  • Have a working knowledge of Legal Vernacular.

Other related duties as assigned.

Qualifications/Requirements:

  • Reports to customer site full time.
  • Ability to work with minimal supervision.
  • Works well under pressure and achieve deadlines.
  • Ability to work with detailed information accurately.
  • Ability to communicate both written and orally.
  • Intermediate proficiency with Microsoft Word, Excel, PowerPoint and Outlook and software.
  • Valid Driver's license and clean driving record may be required.
  • Communications Skills - Written and Oral, Interpersonal, Customer Interface, Professionalism, Maturity.
  • Leadership - Motivated, Good Judgment, Decisiveness.
  • Organization & Planning - Organized, Administrative Skills, Flexibility.

Education/Experience:

  • Minimum High School Diploma or equivalent.
  • Prior customer service experience required.
  • 1+ years of industry experience in similar field or job duties.

Supervisory Responsibilities:

May be called upon to train and develop skill sets to step into a supervisor or lead role.

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually minimal to moderate.
  • Ability to lift 50lbs.

For information on the physical demands of this job, see Human Resources.

Why Work for Us?

  • Top Workplace
  • Career Advancement
  • Employer Paid Life Insurance and Disability
  • Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
  • Benefits Package including FSA, Medical, Dental, and Vision
  • 401K with Employer Match
  • Tuition Reimbursement



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