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Inside Sales Manager

5 months ago

Philadelphia, United States Julius Silvert Full time
Job DescriptionJob Description

Our company has been providing local restaurants with the finest ingredients available since 1915. Located in Philadelphia, we are a family-owned food wholesale distribution company. In the past several years we have experienced tremendous growth and we are currently looking to add to our team. We recognize that a quality team is vital to support our quality products and services. With this in mind, we are continually striving to find the most qualified and committed candidates to join our team--those with a talent and passion for what they do Apply Today

Position Summary

Are you a customer service leader with a passion for the food industry? We're seeking a driven Inside Sales Manager to play a key role in supervising our customer service team and ensuring exceptional service to our restaurant partners. This role is perfect for someone with 3-5 years of experience working in a customer service leadership or management position within the food distribution industry. You'll work closely with the COO to ensure the Customer Service Department operates efficiently and provides timely, respectful service to our valued customers.

Responsibilities

  • Manage daily workflow within the customer service department
  • Maintain an awareness of all product information, merchandise promotions, and any customer service issues
  • Uphold the highest standards in customer service, including suggestive selling techniques
  • Supervise and mentor a team of customer service representatives, including scheduling and timecard approval
  • Assist in the interviewing and onboarding of new customer service employees
  • Collaborate with colleagues and management to solve problems, improve service quality, and implement customer feedback

Qualifications

  • Food/Hospitality industry experience required
  • 3-5 years of experience in customer service leadership or 5+ years of experience in food distribution sales
  • Excellent communication skills to interact effectively with customers, ownership, and employees
  • Proficiency in customer service principles and practices
  • Ability to multi-task and thrive in a fast-paced environment
  • Ability to work varied hours/days as required by the business

EEO, M/F/D/V

Our company recruits, hires, and promotes individuals without regard to race, creed, color, religion, age, gender, national origin or ancestry, marital status, sexual orientation, veteran status, or physical or mental disability unrelated to an individual's ability to perform the job, or any other status protected by law, all in accordance with applicable Federal, State or Local Laws.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday

Work Location:

  • One location

Company's website:

  • www.juliussilvert.com

Work Location: Philadelphia, PA